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Rewards for Nina's Challenge are bugged :(

suqdsuqd Posts: 23 Level 2

Hello!

The team I was in was in 1st place when the season ended, but I got a message in-game that we placed on 100th place :(

I post screenshot proof:

Could you help me receive the rewards for 1st place? :(

Best Answer

  • QueenMiaQueenMia Posts: 12,382 Community Manager
    edited January 12 Accepted Answer

    Hi guys,

    Great news! We're working on sending their prize to all players who should have won in the event - You should see a pop up in your game showing up some time soon to inform you that your reward has been granted 🙌 Please note that this can take a few hours before it shows up in your game. So bear with us 😉

    Again, we're sorry for the inconvenience and we'd like to thank you for your patience!

    @suqd, I understand your frustration but please keep it respectful as we're all doing our best here. It's a learning curve for everyone and the whole team is working on making sure this does not happen again.

    Thanks all and see you around the Community ✌️


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