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QueenMia
Posts: 12,382 Community Manager
Hi guys,
Great news! We're working on sending their prize to all players who should have won in the event - You should see a pop up in your game showing up some time soon to inform you that your reward has been granted 🙌 Please note that this can take a few hours before it shows up in your game. So bear with us 😉
Again, we're sorry for the inconvenience and we'd like to thank you for your patience!
@suqd, I understand your frustration but please keep it respectful as we're all doing our best here. It's a learning curve for everyone and the whole team is working on making sure this does not happen again.
Thanks all and see you around the Community ✌️
Answers
And my proof too before and.. after
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2 · Helpful 2Woah! Sweet Love HahaSeems like a lot of people have this problem. I hope everyone gets their reward eventually 🙀
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3 · 1Helpful Woah! 2Sweet Love HahaI write in support, maybe ..
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4 · 1Helpful Woah! 2Sweet 1Love HahaSame here...
I wrote to the support in game and they redirect me to the community..
Hoping they can fix this :(
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3 · 1Helpful Woah! 2Sweet Love HahaSame thing here, was first place and got rewards for top 100
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2 · Helpful Woah! 1Sweet 1Love Haha@suqd , @Vov4ikFX , @W35Gamer , @Zinvra ,
Hello and welcome everyone to the sweet King community.
I'm going to report this to @QueenMia so he can clarify the issue, although sadly I think there is no error.
The explanation may be that many players play without being connected to the internet, so you don't see them in the rankings, but before the challenge ends, they connect to the internet to update their positions. As I say, I cannot confirm that that is the explanation, so I will wait for an answer from @QueenMia or @MightyWolf
Thanks and keep enjoying.
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0 · Helpful Woah! Sweet Love HahaHi guys 👋
Thanks for letting us know about this - I have passed this to our COTR Team and they're looking into it!
Will keep you posted as soon as I have news.
Thanks and speak soon ✌️
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3 · 2Helpful Woah! Sweet 1Love HahaEdit: please disregard this post.
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1 · Helpful Woah! Sweet Love 1HahaIt could be a possibility, but several players got dropped from top 1 to top 100, which is very unlikely to happen to be honest. If it was like dropped from 1st to 2nd or 1st to 3rd it would be understandable, but 1st place to top 100 ? I don't think that's possible (just to comparison, my clan had a 200k trophy lead above all the players below top 10, and to grind such amount of trophies you need several players to do that).
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3 · 1Helpful 1Woah! 1Sweet Love Haha- Report
1 · Helpful Woah! 1Sweet Love HahaThank you very much!
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1 · Helpful Woah! 1Sweet Love HahaAnother thing that i noticed, it says that our final crash points was zero, which isn't true. For example:
I have 47k points on the leaderboards, but the reward screen said that i collected zero as well, which doesn't make sense.
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4 · 3Helpful 1Woah! Sweet Love HahaAs he said above.
Plus I have been monitoring the rankings for the final hour of the competition and haven't seen any big point changes due to "offline player logging in to contribute his points", so this theory is unrealistic.
Like shown in the picture in the original post, I have taken a screenshot a minute or two after the competition ended, so no further changes could be possible to the rankings.
Something clearly went wrong with the whole system :(
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3 · 2Helpful Woah! 1Sweet Love HahaI think it is very clear that the leaderboards bugged, so we should just wait now until the COTR team have all things sorted out.
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3 · 2Helpful 1Woah! Sweet Love HahaMost likely it's the system
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1 · Helpful Woah! 1Sweet Love Haha