I still didn't receive my rewards, i did change my clan recently so i'm not sure if that might affected or not...
I was in bandicoot warped before – but the clan become inactive so i changed to another clan so i'm not sure if that made me receive nothing or it bugged for some reason.
Thanks for that @W35Gamer - From what I can see, the crystals were added to your game, but I've passed it to our tech team to see if there's something wrong. Your current balance is 50 then, is that right?
Yes, the 50 crystals i already had for some time, i also did send the screenshots of me without both the skins i should have received for the first place, so i'll be waiting for a response now.
Thank you @QueenMia ! I tried to disconnect and reconnect to my account to see if something would change, and i believe i received the right amount of crystals for the 1st place. However, my account is still missing both punk crash/coco skins and the alpha/beta parts i should have received, so i'll keep waiting until they sort all things out.
Just by curiosity, what's the amount of crystals you receive if you get 1st place ?
So just for confirmation, everyone received the 1000 crystals but didn't receive any skins right ? If that's it, i think it's everything okay in my account now.
Hey guys, hey @W35Gamer - That's right, everyone has now received the prize they qualified for (in your case it was 1000 crystals). However, we do not have the the ability to send skins nor any other items. We're aiming at improving this in the coming weeks but for now, this is unfortunately not possible - and we're sorry about that. But let's see what we can do for you then.
Thanks for your understanding and patience all, it's highly appreciated!
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1 · Helpful Woah! Sweet 1Love HahaI still didn't receive my rewards, i did change my clan recently so i'm not sure if that might affected or not...
I was in bandicoot warped before – but the clan become inactive so i changed to another clan so i'm not sure if that made me receive nothing or it bugged for some reason.
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2 · Helpful Woah! 1Sweet 1Love Hahai also got rewards today :)
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1 · Helpful Woah! 1Sweet Love Hahawhich team you are now? Idk but some groups are very active and in few time they stop playing! May be BOTs in many team
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0 · Helpful Woah! Sweet Love HahaHey @W35Gamer - Have you tried to force close the app to see if that triggers the reward? Please send me your Game ID so I can check for you 😉 Thanks!
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2 · Helpful Woah! 1Sweet 1Love Haha@QueenMia Just tried that and still nothing changed.
My ID is 12176178403
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1 · Helpful Woah! 1Sweet Love HahaThanks for that @W35Gamer - From what I can see, the crystals were added to your game, but I've passed it to our tech team to see if there's something wrong. Your current balance is 50 then, is that right?
Will keep you posted asap!
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3 · Helpful Woah! 1Sweet 2Love HahaYes, the 50 crystals i already had for some time, i also did send the screenshots of me without both the skins i should have received for the first place, so i'll be waiting for a response now.
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2 · Helpful Woah! 1Sweet 1Love HahaOK @W35Gamer - Thanks for the details. I'll let you know if we need anything else, but we're on it! Please bear with us, I'll keep you posted 😉
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3 · Helpful Woah! 1Sweet 2Love HahaThank you @QueenMia ! I tried to disconnect and reconnect to my account to see if something would change, and i believe i received the right amount of crystals for the 1st place. However, my account is still missing both punk crash/coco skins and the alpha/beta parts i should have received, so i'll keep waiting until they sort all things out.
Just by curiosity, what's the amount of crystals you receive if you get 1st place ?
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0 · Helpful Woah! Sweet Love Hahathey gave out 1000 crystals each, thanks a lot !!!!! Thanks @QueenMia
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2 · Helpful Woah! Sweet 2Love HahaSo just for confirmation, everyone received the 1000 crystals but didn't receive any skins right ? If that's it, i think it's everything okay in my account now.
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0 · Helpful Woah! Sweet Love HahaHey guys, hey @W35Gamer - That's right, everyone has now received the prize they qualified for (in your case it was 1000 crystals). However, we do not have the the ability to send skins nor any other items. We're aiming at improving this in the coming weeks but for now, this is unfortunately not possible - and we're sorry about that. But let's see what we can do for you then.
Thanks for your understanding and patience all, it's highly appreciated!
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3 · 1Helpful Woah! Sweet 2Love HahaYou're welcome !
Ok, so it's alright here.
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2 · Helpful Woah! Sweet 2Love HahaI still not get nothing :(
In the previous challange I was in the same guild of W35Gamer.
In one of his screenshot you can even see me in the 3rd place of my guild.
If can help here is my ID.
Thanks for the help
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0 · Helpful Woah! Sweet Love Haha