I lost all my progress... And cannot log with my king account in crash Bandicoot
Hello @spurtell , greetings and welcome!!😀
For your King account - try to reset your password.
For and lost progress tap or click on the link below.
If this does not help you let us know in the comment box below
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Oh! No! Have you still cannot connect to Kingdom on this game? 😢
Don't worry about this problem!
Please select your device that you are playing on an this game, then you click on any device and read to follow these troubleshooting steps of this problem that I hope this helps (These discussions solved by Community Team.) 😉
Windows 10 App
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Sorry to hear about this but could you check for an update on the Google Play store as a new Patch has been released which should fix the connection issues with your King account so there is a chance your progress might have been backed up already.
If not, get back to us with your Game ID which you can find under settings?
No I lost everything after I updated the game. Now it's impossible to link my king account.. always got an error message. I uninstall, reinstalled the game, clear cache, nothing is working....
Please follow these steps:
1)Open the in-game settings
2)In the settings, you find a "Game ID", note that down.
3)Comment the Game ID Below!
I will surely pass any information I receive from you to the CM team!
Here is my game id
@QueenB will reply to you soon! I hope you get the problem fixed soon!
@spurtell Please wait till Monday, the CMs are off on Weekends...😭
I had the same problem before. I uninstalled and reinstalled the game. After you play the first few games it will let you log back in properly and all your process will still be there..
I hope this works
We are so sorry you've had this experience, and we thank you for bringing it to our attention. The problem should be solved, and while we can't restore any progress to date, we'd love it if you could watch the app store for updates and try again.
You should have no more trouble connecting the game to a king account once the game app is updated.
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