🏅Grab your Protector Badge HERE
🏆 Join Aku Aku's Challenges HERE
🔥 Hot Right Now 🌶

You did not receive your purchase? (Skin or other items)

QueenMia Posts: 12,981 Community Manager
edited April 2021 in Support

🥭 No account yet? Join us here in 2 seconds! 🥭

Hey Bandicoots 👋

We're currently having an issue with some purchases and it is under investigation - Hopefully will be get fixed shortly. What happens in most cases, is that your item is delivered with a delay. So you can wait 2 or 3 days before contacting our Support.

If you don't wish to wait though, don't panic and please email our Player Support to get this fixed, you can email them from HERE. You can also ask for a refund directly from Apple or Google Play.

Sorry for the inconvenience and thanks for your patience!



Hey! Would you like to give us your opinion?