Do the support team reply if they see your email?

Skelly42O · April 2021

Hey I'm just wondering if anyone else has issues with contacting the support team and if it's common to not get any replies 😓 I've sent a few emails regarding an issue I've had recently and haven't heard back

Skelly42O · April 2021

I've lost over 200 gems for absolutely no reason at all and refuse to spend any more money until they are replaced🤬😤 not to mention the other 70 gems I've lost due to the visual glitch in the nitro mission board that claims it only cost 1 gem to fast forward the time yet on many occasions I've lost around 15 gems when it was supposed to be 1

GetHanked · April 2021

Hi @Skelly42O I’ve heard people have more success getting in touch with King from this website rather than in game.

If you scroll down and click on “contact us” might have more success in reaching someone 😎

Pitty_Kitty · April 2021

https://community.king.com/en/crash-on-the-run/discussion/comment/1542209#Comment_1542209

Yeah I can confirm 🤚 I actually got an answer from crash on the run support via the site and I had zero expectations of getting it. (Because I've always and only receive the same automatic email from every King game support not matter how I contact them. 😓 )

@Skelly42O I hope you can reach player support and have your problems solved. 💪 good luck

Do the support team reply if they see your email?

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