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Problem with the Season Run

Mekal6Mekal6 Posts: 25 Level 2

Hello.

I just completed this week's Season Run.

The trophies I earned were accounted in the Leaderboard, but NOT in my Bandicoot Pass progression!

Could you fix this?

Also, when I try and connect with my King account (to change my name or save my progression), the game crashes.

Player id: 12447068626

Game version: 1.20.68

Thanks.

Answers

  • W35GamerW35Gamer Posts: 1,375 Level 5

    Hello there!

    About the trophy issue, this can happen if the Bandicoot Pass event is not loaded correctly (due to connection unstable).

    About the game crashing, can you write your device so I can forward the issue?

  • Hey! Would you like to give us your opinion?

  • Mekal6Mekal6 Posts: 25 Level 2

    Okay.

    Is there a way to resolve the trophies problem?

    For the device, it's a Wiko UFeel smartphone

  • W35GamerW35Gamer Posts: 1,375 Level 5

    Hello again.

    I don't think they have the tools to fix that - but if you notice this happens again while the Bandicoot Pass event is active, please reply again tagging me so I can also mention this other issue as well.

  • Mekal6Mekal6 Posts: 25 Level 2

    @W35Gamer

    Hi

    Some news on the "game crashes when I try to connect to my King account"?

    Thanks.

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