No rise on XP Points

Luna_7_Daily · November 2021

I’ve been stuck on level 40 for some time now. I just realised my XP points haven’t risen.

This was 15th November 21

And i’ve Just taken another screenshot now (23/11).

Lola_Pop · November 2021

Sorry for the delayed answer! We'll have a look at this and give you an update here below as soon as we know more about it ☺️

Lola_Pop · November 2021

Hello again!

So, the team is investigating about it now, @Luna_7_Daily . It would be very helpful if you could please send us a video after you finish a run. Would it be possible? 😊

Luna_7_Daily · November 2021

https://community.king.com/en/crash-on-the-run/discussion/comment/1918400#Comment_1918400

Hi Lola_Pop,

Erm I’ll see if I can figure out how to video after a run 🥴

Luna_7_Daily · November 2021

Hey @Lola_Pop, I learnt a new way to use my phone, pretty cool, thanks 👍🏾

Only thing is; the option to upload video file is not supported here 🤔

Luna_7_Daily · November 2021

Hey @Lola_Pop, I learnt a new way to use my phone, pretty cool, thanks 👍🏾

Only thing is; the option to upload video isn’t available on this comment box and the option on my phone to copy link is not working right now 🤔 will check back

Lola_Pop · November 2021

Oh, @Luna_7_Daily , we're halfway there then! 😅

Another option would be to write to our Player Support team and attach the video to the email.

Luna_7_Daily · November 2021

https://community.king.com/en/crash-on-the-run/discussion/comment/1919708#Comment_1919708

Hopefully that will work, where do I email?

No rise on XP Points

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