Hvorfor er der udgifter, som jeg ikke kan genkende på min Amazon-konto?

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Hvorfor er der udgifter, som jeg ikke kan genkende på min Amazon-konto? - King Community

Det kan være meget foruroligende at se udgifter på ens konto, som man ikke har foretaget eller godkendt.

Det er muligt, at det er gyldige udgifter og at de vedrører køb, som du muligvis har overset, så det er vigtigt først at tjekke din ordrehistorik for at se, om udgifterne stemmer overens med de varer, du har købt.

Her er nogle trin, du kan foretage dig for at finde ud af hvilke udgifter, der er tale om.

Kontroller først din købshistorik

Du burde have modtaget kvitteringen via e-mail, ellers kan du let finde købet i din transaktionshistorik. Her er et link til at vise dig hvordan: https://www.amazon.com/gp/help/customer/display.html?nodeId=200131240

Hvis købet stadig ikke kan genkendes, skal du rapportere det til Amazon

I tilfælde af, at du er blevet opkrævet ved en fejl, bedes du kontakte Amazon, så de kan igangsætte en refusion til dig, da vi ikke har adgang til deres betalingssystemer. Brug venligst "Kontakt os"-funktionen via din enhed for at komme i kontakt med Amazon kundeservicepersonale, eller tryk på dette link: www.amazon.com/gp/help/contact-us/general-questions.html?skip=true