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🤓 Player's Guide: Get an answer to all gameplay related questions here!
Dear Candy Crush Jelly Saga player, Do you have any question regarding the way the game is played? Then this is your destination! Click on each link to learn about game modes, blockers, boosters and more: 🎮️ Game Modes What are the different game modes? Beat Cupcake Carl Release the Pufflers Spread the Jelly Beat the Jelly…
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📱💻️ What is the latest level in Candy Crush Jelly Saga?
Hello Jelly people! Every Wednesday we'll be posting the latest levels on each platform. Starting from April 17, the platforms have the following level updates: 🤖 Android 7745 levels 🍏 iOS 7745 levels 💻️ Window 7745 levels 📟️ Amazon Kindle 7745 levels 🌐 Facebook 7745 levels
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Technical issues? READ before posting!
The most common questions in Community are: Got a new device? Learn how to sync your progress HERE ! I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost, check HERE how to get your progress restored. Visit also our Help Center for more articles on the game progress…
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Why are the games taking so long to load?
When I start up the game it doesn't load up right, I end up restarting to game two or three times. I would like to know if there is problem after 5000 level, because the game loads very slow and when you ask for help it takes a long time to get it. Thanks.
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Balance
Hello I made a purchase 4-14-24 of 1499 from a gift card that's has a amount of 25 dollars ,how do I use the rest of my balance
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Level 7673
the latest episodes have impossible games that can’t be completed in the specified number of moves. I play on two different accounts with two different emails on two different devices with no connections. I find it interesting that in the race to the top, two players have made it and they are the exact players with the…
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Friends
Why don't receive any lives fro friends? I send them.
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Every single time my screen freezes in candy crush jelly I am about to win while losing my bonuses
How can this not be a planned way to stop someone winning?? This keeps happening over and over! You want us to keep playing but create frustration by allowing this. It ONLY happens when I have several wins in a row, am in the middle of another and have bonuses and am about to win again. Many have the exact same problem and…
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How can I get back to level 4443 in Candy Crush Jelly?
I by an error, deleted Candy Crush Jelly on my iphone. I have now reinstalled the game on my iphone but it has brought me back to level 1. How can I get back to level 4443? Thanks!
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Am I able to change my player icon / avatar while using an iPad?
Am I able to change my player icon / avatar while using an iPad? Other players have photos, and I am unable to complete this option, on the iPad. Please help, thanks.
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Add friends
How do I add friends to get extra lives?
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Why does this happen?
Why offer a purchase that can't be bought?
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I have friends. Requests for lives go unanswered. Why?
I have a screen full of friends on Jelly. I ask for lives and it says that messages have been sent. After 110 levels no one has ever given me lives. What gives?
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How do I reset my Facebook page from a old one
how do I reset my Facebook page back to my old one
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Unable to change profile picture for game icon.
Hello, I use an iPad and play the game on this device as well. I notice other players have personal photos for their game icon, yet I’m stuck with a pink blob with a huge grin on it’s face. Is there no way to change the icon for an iPad user? Please advise, ERLee. (Rob).
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How can you add friends to candy crush jelly so they can send you extra lives
How to add friends
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Game freezes
I was playing the game when all of a sudden, I couldn't move any candies in any direction. I was still able to touch the gear icon and those actions still worked. This also happened to my wife twice. This needs to be patched asap
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How can I link my game to my King account?
I lost all my friends
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Jelly saga will not play
Jelly Saga will not play; I get all the way to the game and then it just closes!
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Why am I not getting the option to watch adds for extra moves to beat levels?
Why am I not getting the option to watch adds for extra moves to complete levels? Can someone or the game fix this?
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How to Unfreeze W/O Deleting My Win?
I just beat the level, but the screen froze. How to I save my win, now that the screen has froze? I used all my power items to secure the win (& this is not the 1st time this has happened. VERY frustrating!)
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Another glitch?
When game first loads, this pops up and goes nowhere:
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game not loading on windows 11
worked for two days 3/11 and 3/12, then stopped loading again When will this issue be fixed.