Brumby000

brumby000

I was on level 930 & you asked me to sign up using my email address and after doing this I lost my game and went back to level 1. HOW DO I GRT BACK TO 930. PLRASE.

Diamond Lim

Hello! @brumby000 👋
Welcome to King Community! 
Don't worry about your lost level, you can check this discussion is called "How to get your level and progress back" by Community Team. 
https://community.king.com/en/diamond-diaries-saga/discussion/245643/how-to-get-your-level-and-progress-back#latest
I hope this helps! 😉

And I mentioned you also check this game's contest for you, you pick up two cards but you cannot pick up two same cards by previous players! If you want to pick up one same card and one different card, it's okay to be counted! This contest will finished on 20th August. It's almost over, hurry up! ( After this contest ended, if you got same cards to win gold bars when you feel lucky! )
https://community.king.com/en/diamond-diaries-saga/discussion/263314/make-a-match-in-this-memory-game-and-win-gold-bars-round-3/p1

Have a SASSY weekend! ♥️

PummyRaj

Hello @brumby000, Hearty Welcome to the Diamond Diaries section of our friendly King Community  

I am sorry to hear about the issue!!  Were you able to get back to your current level with the help of the link provided by my friend @Lim?  

Please post back and let us know.  If you tap on "Type your Comment" box located below, you will be able to post back  

Hope to talk to you soon!  Have a great rest of the day/evening!

brumby000

Sorry not able to regain my level of 930.
The response from customer service is pathetic. 
Peter.

PummyRaj

Hello again @brumby000  

Would you mind "Copy & Pasting" the message here, that was sent by the Customer service, please? 

Thank you!