it was on my kindle. Now I can't reinstall it, cause I cant find it. is it available for kindle?

red53red

HELP!!!!!!!!!! I really like this game

LadyRaffie

Hello @red53red

Welcome to our Community

To know if your Kindle supports our game, can I have the following details?

Model and generation of your device.

Have a Sassy day!

red53red

Kindle fire hd
3rd generation

red53red

Is my kindle compatible 

LadyRaffie

Hello @red53red

First of all, when you say you can't find it, what exactly do you mean? On the store? 

On the other hand, as we are constantly updating and improving our games then at times devices with more than 4 years may not be able to handle the implemented changes. Unfortunately, your device is no longer fully compatible with our games  and so I can't guarantee it will work

The best advice I can give you is to follow the troubleshooting steps that other players have followed which have improved their playing experience:

• Please close all background running apps while playing and restart the device on a regular basis.
• Clear the cache frequently using this sequence: Menu => Settings => Clear All Cookie Data.

These steps may not work for everyone, so perhaps until you are able to fully enjoy the games on a different device, you can play Diamond Diaries on a computer via Facebook or at www.king.com.

Have a Brilliant day