Can't claim gold bar prizes

hidehi

Hi, I keep getting claiming failed, gift ready but something went wrong try later,50 gold bar prizes waiting to collect!, Please can you help? Heidi

Diamond Lim

Hello! @hidehi 👋

Welcome to Sweet King Community! 👑

Oh! I know this issue, I think some of players ask this question on this game too! ✋

Their team will still checking this problem! 🔧

So don't be worry! You can click on "Contact Us" here. You can find on the bottom of the Community page:

Then you make sure your email is correct, write your full name. After that, you choose a game is "Diamond Diaries Saga", you choose a topic is "Problem with my game" and subtopic is "Prize not received". (Here is my example as below) 👇

Finally you tell them "Why can't claim these rewards" and click on "submit".

So you wait for Community Team (but it has taken longer) until their team will answer and help you about this issue/problem while you receive your email. 😊

I hope this helps! 😉

By the way, their team don't fix this bug/issue for players as mostly of players have no this problem on this game but they will answer to help you about this problem! 😉

And I give you exciting news on this game if you haven't joined this game's contests yet, you don't forget to join this game's contests to chance to win FREE Gold Bars! 😊

So click here with a chance to win Gold bars! 

** You can see "Announcement" , that means you can join it to chance to win gold bars. And "Finished" , that means that contest is over or finished! **

You can also check and don't forget to see another hot news such as contests (join to answer it to chance to win gold bars too (boosters)) and other news! 😉

So click here to check another hot news! 📰 Keep your eyes out! 👀

I hope you can join this game's contests and have a SASSY day! ❤️