No internet conection!

hidehi

Hi, I am fed up with not being able to claim my gold bar prizes 80 waiting now)am stuck on level 1183 and unable to buy extra lives on line or claim my bars for extra lives to progress, there has been a no internet connection for past 4 weeks now, feeling FRUSTRATED!!!!!!!!!

Diamond Lim

Hello! @hidehi 👋

I see so many players have this problem (Can't collect gold bars from Bernadetta's Mission of Collect the Diamonds) too on this game! (Other players have no problem) ✋

But don't worry about this problem! How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug (Same as this problem)? (I hope it's solved that you can collect gold bars. 🤔) 

So what device are you playing on this game has this problem? (Click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps! 😉) 

Android

iOS

Kindle

Windows mobile

Computer

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered, diamond counter has still counted and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

** If you have tried to follow these troubleshooting steps but it's not worked to get gold bars. **

Please let me know while you can continue to comment below here! I will waiting for your response to answer! 😉

Have a SASSY day! ❤️