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(Edit by CM: Personal Information) Gift won't open

greensheila203
greensheila203 Posts: 1

Level 1

edited April 2020 in Support

Gift wont open. Help me please. How do i get it open.

Answers

  • greensheila203
    greensheila203 Posts: 1

    Level 1

    What can I do to get the gift to open. It says I have 8 gifts inside.

  • Diamond_Lim
    Diamond_Lim Posts: 165,386
    edited April 2020

    Hello! @greensheila203 👋

    Welcome to Sweet King Community! 👑

    I think some players have asked same your problem (Can't Reward Gold Bars from Bernadetta's Mission of Collect Diamonds) too! ✋

    Don't worry about this problem! How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug (Same as this problem)? (I hope it's solved that nothing this happens. 🤔) 

    So what device are you playing on this game has this problem? (Click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps! 😉) 

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

    ** If you have tried to follow these troubleshooting steps but it's not worked, please let me know and you can continue to comment on below here that I can see to help you again. 😉 **

    ** And please DON'T write your email address and make sure write what's your problem with this game on this game's question title on Diamond Diaries Support's Community as well. Thank you! **

    Have a SASSY day! ❤️

  • Diamond_Lim
    Diamond_Lim Posts: 165,386

    Hello again! @greensheila203 👋

    You can click here (Same your question) to see I have answered you already on same your thread.

    ** And please DON'T write your email address and make sure write what's your problem with this game on this game's question title on Diamond Diaries Support's Community as well. You also ask a question ONCE only that I can see your problem on this game's support community. Thank you! **

    Have a SASSY day! ❤️

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