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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Level lost..
Patti_Potvine
Posts: 9
Level 2
in Support
Got a new phone ..why am I starting at level one? How do I get my old game level back?
0
Best Answer
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Hello! @Patti_Potvine 👋
Welcome to Sweet King Community! 👑
Oh No! Have you lost your current level on Diamond Diaries Saga when you transferred new device? 😢
If have you connected with Facebook or King.Com on this game?
If yes, Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉
So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉
If no, we are really so sorry as we cannot help you to back your progress, you make sure to save your progress completed with Facebook and King.Com on this game next time! 😔
** If you have followed these steps completed but it's not worked, please let me know and you can continue to comment on below here. **
Have a SASSY day! ❤️
6
Answers
-
Hello! @Patti_Potvine 👋
Welcome to Sweet King Community! 👑
Oh No! Have you lost your current level on Diamond Diaries Saga when you transferred new device? 😢
If have you connected with Facebook or King.Com on this game?
If yes, Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉
So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉
If no, we are really so sorry as we cannot help you to back your progress, you make sure to save your progress completed with Facebook and King.Com on this game next time! 😔
** If you have followed these steps completed but it's not worked, please let me know and you can continue to comment on below here. **
Have a SASSY day! ❤️
6
