Claim reward

Melhowe60Melhowe60 Posts: 1 Newbie

I Amat level 990. I finished collecting jewels for the necklace but when I hit the claim reward button I can't claim it. Nothing happens. Can you help?

Answers

  • Diamond LimDiamond Lim Posts: 41,300 Diamond Diaries Moderator
    edited April 3

    Welcome to Sweet King Community! 👑

    How about you make sure to use stable Internet Connection and update the latest version that you can get these prizes and nothing this happens. 😊

    If it's still not worked, Don't worry about this problem! You can follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

    If it's still not worked to follow these steps above, please let me know! 😉

    💍Join the Diamond Diaries Level 2000 Celebration HERE

    Need Gold Bars on this game? Join Here!

    Have a SASSY day! 😊

    Signature - Moderators 2021 DiDS Diamond Limpng

    🌟 Win Gold Bars here! Help Lucy identify the characters 🌟

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    👑 Are you newbie? Learn more here! Want to win free Gold Bars? Join here! Subscribe here on Tagging List of King's Games & Community Hub! Let's help to create/vote amazing ideas here! 👑

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