the screen is frozen and the game does not open

ανδριαναανδριανα Posts: 11 Level 2

the screen is frozen and the game does not open

Answers

  • Diamond LimDiamond Lim Posts: 40,858 Diamond Diaries Moderator

    Welcome to Sweet King Community! 👑

    Don't worry about this problem! You can follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

    💍 Diamond Diaries Guides and Polls 💍

    💍Join the Diamond Diaries Level 2000 Celebration HERE

    WIN Gold Bars and a BADGE in the Community Springtime Celebration Contest!!! HERE

    🌟 Win Gold Bars here! Help Lucy identify the characters 🌟

    Have a sassy day! ❤️

    Signature - Moderators 2021 DiDS Diamond Limpng

    🌟 Win Gold Bars here! Help Lucy identify the characters 🌟

    💍 Diamond Diaries Guides and Polls 💍

    👑 Are you newbie? Learn more here! Want to win free Gold Bars? Join here! Subscribe here on Tagging List of King's Games & Community Hub! Let's help to create/vote amazing ideas here! 👑

  • Hey! Would you like to give us your opinion?

  • Diamond LimDiamond Lim Posts: 40,858 Diamond Diaries Moderator

    Hello again! @ανδριανα 👋

    Did you follow these troubleshooting steps of Crashing/Freezing issue already? 😊

    If you have followed these steps but it's still not worked, please let me know while I will help you again. You can continue commenting on comment box below on this thread here. ⬇️😊

    I will waiting for your response to answer! 😉

    Have a sassy day! ❤️

    Signature - Moderators 2021 DiDS Diamond Limpng

    🌟 Win Gold Bars here! Help Lucy identify the characters 🌟

    💍 Diamond Diaries Guides and Polls 💍

    👑 Are you newbie? Learn more here! Want to win free Gold Bars? Join here! Subscribe here on Tagging List of King's Games & Community Hub! Let's help to create/vote amazing ideas here! 👑

Sign In or Register to comment.