Level 138 - newbie here!

haku

If you're stuck on this level please reply here as I'm trying to see how many players are affected by this.

@Diamond Lim Pls don't reply on this thread with your very long post with all the million links in it.

Thanks

jagabaga

https://community.king.com/en/diamond-diaries-saga/discussion/352423/if-youre-stuck-on-level-138-please-comment-here

Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Check our House Rules

Diamond_Lim

Hello there! @jagabaga 👋

Welcome to Sweet King Community! 👑

Sorry for your reply because we can only use English on this support that we can understand / help you on King Community. Don't worry! You make sure use Google Translate to translate English Language as well on next time. 😉

You can also read the House Rules here!

haku

@Diamond Lim my user id is 12922943479.

I cannot play anymore because this level is broken!

Diamond_Lim

https://community.king.com/en/diamond-diaries-saga/discussion/comment/1849657#Comment_1849657

Thank you for your answering your Game ID. 😊

Anyway, Community Team answered me their team is still checking this level first until they will asking me what's happened. 😉

haku

Still nothing. Not sure why it takes so long to fix a level 😕

haku

Is there a way players can contact tech support directly?

Like to open a ticket for a problem?

Diamond_Lim

https://community.king.com/en/diamond-diaries-saga/discussion/comment/1854189#Comment_1854189

Unfortunately Community Team still not answered me great news yet. 😔

Diamond_Lim

Hello again! @haku 👋

Please report this to our Player Support team here and then ask and send your Game ID (How to find your Game ID), so how they can help and answer you but waiting longer. 😊

haku

I contacted support and I keep getting back this automated email which is completely unhelpful.

This is very sad. The only thing I could do now is uninstall the app and lose all my boosters and HOPE that when I reinstall level 138 will work.

I have a feeling it won't and then I lost my boosters for nothing.