I cannot load the game or connect it to Facebook- Fixed!

Lola_PopLola_Pop Posts: 9,516 Community Manager
edited October 25 in Support

Dear Diamond Hunters!

There is an issue with the game on Facebook at the moment. The game:

  • is not loading on Facebook (PC)
  • cannot connect to Facebook (mobile)

The team is investigating this, and we're sure they'll find a solution soon. Until it's fixed, can you please play on a mobile device, connected to your King account? If you haven't got a King account, HERE you can see how to create one 😊

Thanks for your understanding!

Best Answers

  • Lola_PopLola_Pop Posts: 9,516 Community Manager
    Accepted Answer

    Hello @joelstoner and welcome to the Community!

    There is an issue with the game on Facebook at the moment. Until it's fixed, can you please play on a mobile device, connected to your King account? If you haven't got a King account, HERE you can see how to create one 😊

    Thanks for your understanding!

    Accepted Answer
  • Hey! Would you like to give us your opinion?

  • Lola_PopLola_Pop Posts: 9,516 Community Manager
    Accepted Answer

    Hello Diamond Hunters and Jewellers!

    We have some good news for you today- the tech team has just announced that the issue has been solved today. 🙌

    So you can play on a PC on Facebook or connect your game to your Facebook account if you prefer. If you've created a King account to play during the weekend, that's fine- it's always a good thing to be part of the Kingdom! 😊

    Accepted Answer
Prev1

Answers

Sign In or Register to comment.