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Why is the game kicking me out?

Hell66
Hell66 Posts: 763 Pro Player 👑

I’m at level 2735.

Three times now with 19 moves left and the game kicks me out and says that I don’t have any moves left.

Can you help me @Diamond Lim 🙏

Why do the game do this? 🤔

Best Answer

  • Hell66
    Hell66 Posts: 763 Pro Player 👑
    Answer ✓

    Hi @Diamond Lim

    The game kickt me out three times yes but it was with about one hour between each time.

    I got mad the first time and quit playing.

    I waited one hour, then I tryed to play again, first try I failed, second try the game kickt me out.

    I waited one more hour and then the same thing happend for the third time.


    Can you help? 🤔

    🙏😍

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 162,517 Diamond Diaries Moderator
    edited February 2022

    Hello again! @Hell66 👋😊

    Don't worry! How about you tried these steps here 👇😊

    1. Open this game

    2. Select Profile

    3. Select Log Out then Close the app

    4. Reopen the app then Log back in to your profile and finally Open this game.

    If it's still not worked, how about you tried to follow these another troubleshooting steps here (Android) or here (Apple) (I hope haven't this happens! 😊) 

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars, current your level progress, collect the diamond mission and some events are saved/transfered but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com.

    If you have followed these steps of Crashing/Freezing issue already but it's still not worked, please let me know what's your mobile device and send your Game ID (How to find your Game ID) that I will here to help you again. 😉

    I will waiting for your response to answer. 😉

    You can also participate and answer here (💘Your thoughts on Valentine's Day💘) and here (💕 Welcome to the 2022 Sweeter Than Ever Community-Wide Valentine's Day Contest 💕) that you can chance to win gold bars to the King game of your choice! 😉

    Also check another exciting news and threads (click on spoiler warming button here) :

    Fun Facts and Beginner Story of Diamond Diaries Saga here 💡📔

    Diamond Diaries Guides & Polls 💎💡✔️

    Show your longest link shining charms and new sassy score here! 💎🔗🤩

    ✍️ Subscribe here to Diamond Diaries Tagging List! 💍

    💫 From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    📰 Community Newsletter- February Edition HERE

    ❤️ Let us be your Valentine HERE!

    Badge of the Month - February HERE 🤔

    Art Challenge - Master the Art of Origami (Part I) - Win Badge HERE

    Sealed with a love note - Win Badge HERE 💌

    👑 Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) HERE!

    👑 Join our Kingdom and get this royal badge HERE!

    Member of the Month- January 2022: Anahita_2005 HERE

    🔊 Meet the Team behind the audio magic and give us your feedback HERE!

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    Have a nice and safety day! ❤️😄

  • Hell66
    Hell66 Posts: 763 Pro Player 👑
    Answer ✓

    Hi @Diamond Lim

    The game kickt me out three times yes but it was with about one hour between each time.

    I got mad the first time and quit playing.

    I waited one hour, then I tryed to play again, first try I failed, second try the game kickt me out.

    I waited one more hour and then the same thing happend for the third time.


    Can you help? 🤔

    🙏😍

  • Diamond_Lim
    Diamond_Lim Posts: 162,517 Diamond Diaries Moderator

    Hello again! @Hell66 👋😊

    I have tried playing this level many times then there is still no problem on this level today.

    Don't worry! How about you tried these steps here 👇😊

    1. Open this game

    2. Select Profile

    3. Select Log Out then Close the app

    4. Reopen the app then Log back in to your profile and finally Open this game.

    If it's still not worked, how about you tried to follow these another troubleshooting steps here (Android) or here (Apple) (I hope haven't this happens! 😊) 

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars, current your level progress, collect the diamond mission and some events are saved/transfered but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com.

    If you have followed these steps of Crashing/Freezing issue already but it's still not worked, please let me know what's your mobile device and send your Game ID (How to find your Game ID) that I will here to help you again. 😉

    I will waiting for your response to answer. 😉

    You can also participate and answer here (💘Your thoughts on Valentine's Day💘) and here (💕 Welcome to the 2022 Sweeter Than Ever Community-Wide Valentine's Day Contest 💕) that you can chance to win gold bars to the King game of your choice! 😉

    Also check another exciting news and threads (click on spoiler warming button here) :

    Fun Facts and Beginner Story of Diamond Diaries Saga here 💡📔

    Diamond Diaries Guides & Polls 💎💡✔️

    Show your longest link shining charms and new sassy score here! 💎🔗🤩

    ✍️ Subscribe here to Diamond Diaries Tagging List! 💍

    💫 From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    📰 Community Newsletter- February Edition HERE

    ❤️ Let us be your Valentine HERE!

    Badge of the Month - February HERE 🤔

    Art Challenge - Master the Art of Origami (Part I) - Win Badge HERE

    Sealed with a love note - Win Badge HERE 💌

    👑 Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) HERE!

    👑 Join our Kingdom and get this royal badge HERE!

    Member of the Month- January 2022: Anahita_2005 HERE

    🔊 Meet the Team behind the audio magic and give us your feedback HERE!

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    Have a nice and safety day! ❤️😄

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