Need my earned gifts!

Aambertyme

I am on level 4476. I have played many levels without access to my coins, jewelry gifts (32), community, etc. Is it like this for everyone, or is there a game glitch, etc. I have deleted and reloaded the game several times, to no avail. Help!

IMG_8045.png

Diamond_Lim

Hello there and Welcome to Sweet King Community! @Aambertyme 👋😊

Oh no! I'm so sorry to hear about you still cannot claiming these jewellery gifts due to this game's glitch right now. I understand how frustrating you still cannot claiming these jewellery gifts possible after you reinstall and restart this game this game. 😢

We don't still have this problem while we can claiming these jewellery gifts possible mostly. 👌😊

To help you can claiming these jewellery gifts back, you can try following these another steps here :

Restart : Force close apps and restart your device.

Updates : Check that you have the latest game and device updates.

Memory : Keep at least 2GB of free storage for smooth gameplay.

Connection : Use WiFi instead of cellular data.

Clear Cache :

🤖 Android : Settings > Apps > Diamond Diaries Saga > Storage > Clear Cache

🍏 iOS : Settings > Safari > Clear History and Website Data

As a last resort, you can try reinstalling the app. Note that this will remove all of your inventory boosters and lives from the game, so please do not do this unless absolutely necessary.

Let me know if this helps! 👍😊

Also thank you for continuing to play this game with us together! 💎🤗

Have a wonderful and sassy day! 💎😄