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I have tried to play level 5254 several times and I get a frozen screen. The only way to get out is to exit the app, which causes me to lose a life.
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Hello there and Welcome back again! @racheldoescher 👋😄
Oh dear! We are so sorry to hear about you are still stucking and cannot playing on this level in this game due to this level still got freezed and it still cannot be played right now! 😔
We check playing this level again, this level is still working and it has been still no problem for us mostly right now. 👌😊
Don't worry! To help you fix this level problem, you can try following these steps here! ⬇️😊
Restart : Force close apps and restart your device.
Updates : Check that you have the latest game and device updates.
Memory : Keep at least 2GB of free storage for smooth gameplay.
Connection : Use WiFi instead of cellular data.
Clear Cache :
🤖 Android : Settings > Apps > Diamond Diaries Saga > Storage > Clear Cache
🍏 iOS : Settings > Safari > Clear History and Website Data
As a last resort, you can try reinstalling the app. Note that this will removing all of your inventory boosters and lives from the game, so please do not doing this unless absolutely necessary.
Let us know if this helps! 👍😊
Also thank you for continuing to play Diamond Diaries Saga with us together! 💎🤗
💎🏅 Claim your level milestone badges too! ⬇️😄
1000 // 2000 // 3000 // 4000 // 5000 //
Have a wonderful and sassy day! 💎😄
