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Lost levels after new upgrade
mumyforever_33
Posts: 16 Level 2
in Support
Best Answers
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Welcome to Sweet King Community! 👑
Thanks for your feedback! 😊
I also updated the latest version of this game, then it takes me out from Level 2030 (Max Level) to Level 1955 too. 😢
Don't worry! I will asking their team for this question first then we hope we will back to our current level on this game. 😉
💍 Diamond Diaries Guides and Polls 💍
💍Join the Diamond Diaries Level 2000 Celebration HERE
Have a SASSY day! 😊
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Hello! Everyone! 👋
Welcome to Sweet King Community! 👑
Thanks for your feedback! 😊
Don't worry! I will asking their team for this question first then we hope we will back to our current level on this game. Please be patience and thanks! 😉
💍 Diamond Diaries Guides and Polls 💍
💍Join the Diamond Diaries Level 2000 Celebration HERE
Have a SASSY day! 😊
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Answers
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Welcome to Sweet King Community! 👑
Thanks for your feedback! 😊
I also updated the latest version of this game, then it takes me out from Level 2030 (Max Level) to Level 1955 too. 😢
Don't worry! I will asking their team for this question first then we hope we will back to our current level on this game. 😉
💍 Diamond Diaries Guides and Polls 💍
💍Join the Diamond Diaries Level 2000 Celebration HERE
Have a SASSY day! 😊
-
Hello! Everyone! 👋
Welcome to Sweet King Community! 👑
Thanks for your feedback! 😊
Don't worry! I will asking their team for this question first then we hope we will back to our current level on this game. Please be patience and thanks! 😉
💍 Diamond Diaries Guides and Polls 💍
💍Join the Diamond Diaries Level 2000 Celebration HERE
Have a SASSY day! 😊
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Welcome to Sweet King Community! 👑
Oh No! Have you lost your current level on this game? 😢
Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉
So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉
If it's still not worked, you can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
💍 Diamond Diaries Guides and Polls 💍
💍Join the Diamond Diaries Level 2000 Celebration HERE
Have a SASSY day! 😊
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Hello there @edee and warm welcome to our Community. May I know what game are you playing?
Please check out the link below for your issue.
Let me know if you're playing in other device. Meanwhile, please disconnect your device fm the internet without exiting the game, wait for several seconds and then reconnect back. Play a level and go to the map screen to see whether you're back at your original level.
Thank you 💝
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Thank you for your reply.😊
I am playing diamond diaries on my iphone, its the latest version game, i have plenty of storage for the game. I have turned off the internet as directed to no avail. still sat a the boarding gate of level1955 with 3 stars showing i've completed this level. Yesterday I was on level 2021, went to play the game today and now frozen on level 1955, any ideas???
Thanks in advance😘
