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I have a complaint

cneblett99
cneblett99 Posts: 3

Level 1

I have not been able to play for a couple of weeks. I've spent money on this game and I'm very upset that I have not been able to play. I've tried to research in the help forums, but every time I click on a link, it tells me I don't have permissions. I don't play on my phone, I play on my computer, why am I not able to play?

«1

Answers

  • nonnina1954
    nonnina1954 Posts: 9

    Level 2

    edited October 2021

    **Edit by CM: Unsupported language**

  • diamond and dairies' will not play on my computer it did before i did everything that you people told me to do and even wrote Facebook and nothing does anything please fix it I lost without on my pc

  • Diamond_Lim
    Diamond_Lim Posts: 167,001

    Hello! @nonnina1954 👋

    Welcome to Sweet King Community! 👑

    Sorry for your reply because we can only use English on this support that we can understand / help you on King Community. Don't worry! You make sure use Google Translate to translate English Language as well on next time. 😉

    You can also read the House Rules here!

  • Diamond_Lim
    Diamond_Lim Posts: 167,001
    edited November 2021

    Hello there! @cneblett99, @nonnina1954 and @moo_moo_49 👋

    Welcome to Sweet King Community! 👑

    Don't worry! How about you follow these another troubleshooting steps of Crashing/Freezing issue/bug here (Facebook) or try playing in an incognito window better that I hope you can playing this game. 😊

    If you have followed these steps of Crashing/Freezing issue already but still have issues with getting Diamond Diaries Saga to load fully on your PC, you click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they help you but it taken longer. 😉

    Unfortunately their team cannot fix this issue possible and has no longer to be released new levels until Level 1415 with PC (Facebook) but you can also download this game (Diamond Diaries Saga) if you have playing mobile device. Then you can continue saving your progress (save your current level) with Facebook/King Account. Gold Bars, some events and collect the diamond mission can still transferred but boosters and some events cannot transferred with any devices.

    I have playing this game has nothing major issues like Crashing, Level Bugs and another issues with mobile device but give up to play with PC too. 😉

    You can also participate and answer here (Help Lucy to identify the cities! 🏙️) that you can chance to win gold bars on this game! 😉

    Also check here :

    💫From King with love Learn more about our sweet initiatives

    💼 Badge of the Month- October HERE

    🥁The next Featured Community Manager of the month is... HERE 🥁

    🍂 Community Newsletter- October Edition HERE

    The Audio team needs you! Meet the Kingsters who "set the tone" at King here!

    What is your favorite King game? HERE

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    Have a nice and safety day! 😊

  • KatrinaChalon
    KatrinaChalon Posts: 22

    Level 3

    I am getting so frustrated 😫...I have reached level 2480. And I am still waiting for my maps to add new destination

  • KatrinaChalon
    KatrinaChalon Posts: 22

    Level 3

    I want to delete this game so bad😡😡😡🤔

  • Diamond_Lim
    Diamond_Lim Posts: 167,001

    Hello again! 👋

    🎉 Congratulations! 🎉 You have completed max level on this game! You are amazing Diamond Diaries Hunter! Well done! 👍

    15 new levels always released every Thursday on this game. (Start on Thursday) 😊

    You can also participate and answer here (Help Lucy to identify the cities! 🏙️) that you can chance to win gold bars on this game! 😉

    Also check here :

    💫From King with love Learn more about our sweet initiatives

    💼 Badge of the Month- October HERE

    🥁The next Featured Community Manager of the month is... HERE 🥁

    The Audio team needs you! Meet the Kingsters who "set the tone" at King here!

    What is your favorite King game? HERE

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    Have a nice and safety day! 😊

  • cneblett99
    cneblett99 Posts: 3

    Level 1

    I'd really like for Diamond Lim to STOP TAGGING ME IN USELESS CRAP!!! If you can't fix my game then stop wasting my time and spamming my email. Now I'm ANGRY!!

  • Diamond_Lim
    Diamond_Lim Posts: 167,001
    edited October 2021

    Very sorry and thank you for your unsubscribing. @cneblett99 😔

    Don't worry! How about you follow these another troubleshooting steps of Crashing/Freezing issue/bug here (Facebook) or try playing in an incognito window better that I hope you can playing this game. 😊

    If you have followed these steps of Crashing/Freezing issue already but still have issues with getting Diamond Diaries Saga to load fully on your PC, you click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they help you but it taken longer. 😉

    Unfortunately their team cannot fix this issue possible and has no longer to be released new levels until Level 1415 with PC (Facebook) but you can also download this game (Diamond Diaries Saga) if you have playing mobile device. Then you can continue saving your progress (save your current level) with Facebook/King Account. Gold Bars, some events and collect the diamond mission can still transferred but boosters and some events cannot transferred with any devices.

    I have playing this game has nothing major issues like Crashing, Level Bugs and another issues with mobile device but give up to play with PC too. 😉

    You can also participate and answer here (Help Lucy to identify the cities! 🏙️) that you can chance to win gold bars on this game! 😉

    Also check here :

    💫From King with love Learn more about our sweet initiatives

    💼 Badge of the Month- October HERE

    🥁The next Featured Community Manager of the month is... HERE 🥁

    🍂 Community Newsletter- October Edition HERE

    Member of the Month- September 2021: CassD HERE

    The Audio team needs you! Meet the Kingsters who "set the tone" at King here!

    What is your favorite King game? HERE

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    Have a nice and safety day! 😊

  • Diamond_Lim
    Diamond_Lim Posts: 167,001

    Hello there! @cneblett99@nonnina1954 and @moo_moo_49 👋

    We have some good news for you today- the tech team has just announced that the issue has been solved today. 🙌

    So you can play on a PC on Facebook or connect your game to your Facebook account if you prefer. If you've created a King account to play during the weekend, that's fine- it's always a good thing to be part of the Kingdom! 😊

Hey! Would you like to give us your opinion?