Lost all my boosters

Alexandra_Taft · July 2018

Today I cleaned up my computer and all of my boosters are gone!! My gold bars are there but I had 3 of everything. :-(

Thanks for any help,

Alex

Laura_Grosvenor · August 2018

Hmmm Rich...now that is a mystery and a half. I have no clue what happened there. Was your game app updated (mine gets updated automatically and my phone always seems to be downloading/installing one game or another bc of these updates lol)--sometimes that messes things up. I will let the Moderator know about this too. Hopefully she will get back to you and straighten things out. Have a wonderful day!

Laura_Grosvenor · August 2018

Alexandra, please be aware that when you clear the data and clean up your History, the boosters will be gone. They are stored locally, not on King's servers. I can let the Moderator know about this for you. Thanks for writing and have a nice day.

RichTips · August 2018

Laura I won some yesterday, didn't clear cache, today they're gone.

Laura_Grosvenor · August 2018

Hmmm Rich...now that is a mystery and a half. I have no clue what happened there. Was your game app updated (mine gets updated automatically and my phone always seems to be downloading/installing one game or another bc of these updates lol)--sometimes that messes things up. I will let the Moderator know about this too. Hopefully she will get back to you and straighten things out. Have a wonderful day!

Alexandra_Taft · August 2018

Mine are back today. Have no idea what happened but they are back! Thanks!

Laura_Grosvenor · August 2018

OOh! YAY! Alexandra, I am jumping up and down for you (almost literally lol)! I am so happy that it has been fixed. Don't ever be afraid to call on me if you need help. Have a great day and enjoy those boosters!

Lost all my boosters

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