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Can't move and past to new levels
Answers
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I continue to have the same problem. Following all your suggestions Lim, and logging in and out a ton of times got me back to level 4465, but clicking on the level booted me right back to level 4445 again. I submitted a support ticket and King player support is working on it. I suggest that everyone submit a ticket, so they know the problem is on their end.
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Hello there! @ConnieChanο»Ώ @floraltan @ARoehο»Ώ ο»Ώππ
Welcome to Sweet King Community! ππ
I amΒ Diamond LimΒ (You can also called meΒ LimΒ is short as well). I am stillΒ Diamond Diaries Skill MasterΒ whileΒ Diamond Diaries ModeratorΒ right now. ππ
Okay! I know you are still feeling frustrated due to you cannot still moving and playing to your current latest levels while you are still stuck on Level 4445 after you did updated the latest version and also followed all of these solve steps on this game. π
I did asking and reporting this problem to Community Team now, then let their team checking then how they can answer us for this problem soon.
Please be patience waiting and our apologies, thanks for your asking this problem feedback here once again. π
Also thank you for continuing to play this game with us. ππ€
Have a wonderful and sassy day! ππ
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Hello there! First and foremost, thank you so much for your reports and for being patient with us. Rest assured, we've passed all your reports to the Studio for further investigation. We'll keep you updated as soon as we have news from the team. In the meantime, please keep reporting as it helps us escalate the problem.
Thank you for your understanding!
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Okay! Great and helpful information for us! Thank you for your passing and reporting this problem to Diamond Diaries Studio Team and also letting us know this information now! π€
We hope they will trying to find their solution then fixing this problem on this game as soon as possible. π€
Tagging DiDS players who have still this trouble problem right now. Check this information here above. ππ
@zeblig @wolfepack3 @Jill133 @Andy_Green @Jgretha1957 @ConnieChan @floraltan @ARoeh @maxschoch @calk1502 @Alimy @shirlsta @patriciamueller
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Thank you Snow Rider and Lim. I have been in contact with several player support people on this issue, and I believe they are escalating the issue as well, since none have been able to help me get unstuck from level 4445 and back to 4465. I did agree to a reset that put me at 2 stars on each previous level, but it also didnβt work to get me past 4445. Iβm hoping there is a solution soon!
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