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(Reported) Level 423 does not scroll up
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dragonqueen
Posts: 3 Newbie
Hi, is anyone else having the issue with level 423 where when the diamonds are released the screen does not scroll up? I can't get to the point where I can see the potion bottles in order to pop them and clear the level. This is the case even when the diamonds are above what I can see on screen as the spinner turns around. Thank you.
Best Answers
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hi @seedygirl and welcome to the community
can you send me a screenshot of the level so I can see what it's like in the video??🤔
because so I can analyze and respond to your answer
if you want, I can call my friend @Jelly_Jenny to help you 😁
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Thanks for your information! @Jelly_Jenny
Hello there! @seedygirl
Yes! This level is challenging level but no problem!
I complete this level maybe 10 more tries while the spin is working as well!
Let me teach you how to pass this level.
Firstly, you make sure to link 2 locks to unlock the gate!
OR better to link by horizontal rays or helpful bird. Remember! Mostly of the helpful bird destroy blockers such as flowers, honey combs and other blockers, if all of the blockers are destroyed then they will destroy the lock! 
You should have more than 17 moves left to complete next to against the spin.
Next, you should link vertical rays OR the helpful birds to collect all of the bottles that the diamonds will float up and destroy the brooches.
Finally, you should have 5-7 moves left that you can link the vertical rays OR the helpful bird destroy the brooch until the peach is destroyed then it will explode all! So the diamonds will float up to necklace completed! 
I wish you good luck for completing this level!
Have a SASSY day!
💎🌟Lim🌟💎
(Diamond Diaries Expert Player)
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You play again this level until it does scroll up and completed.Don't worry! I will ask for King Community Team!Hello! @Jelly_JennyCan you fix level 423 does not scroll up here? (Doesn't like I play this level completed while it does scroll up) Thanks.Have a SASSY day!💎🌟Lim🌟💎
(Diamond Diaries Expert Player) -
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Welcome to King Community!Yes! This level is challenging level but no problem!
I complete this level maybe 10 more tries while the spin is working as well! (I play on mobile)If you play on mobile, it can move up to against the spin.If you play on PC or Facebook, it CANNOT move up to it!
You can check it out as same question on discussion.If you still stuck on this level, let me teach you how to pass this level.
Firstly, you make sure to link 2 locks to unlock the gate!OR better to link by horizontal rays or helpful bird. Remember! Mostly of the helpful bird destroy blockers such as flowers, honey combs and other blockers, if all of the blockers are destroyed then they will destroy the lock!You should have more than 17 moves left to complete next to against the spin.
Next, you should link vertical rays OR the helpful birds to collect all of the bottles that the diamonds will float up and destroy the brooches.
Finally, you should have 5-7 moves left that you can link the vertical rays OR the helpful bird destroy the brooch until the peach is destroyed then it will explode all! So the diamonds will float up to necklace completed!I wish you good luck for completing this level!
Have a SASSY day!
💎🌟Lim🌟💎
(Diamond Diaries Expert Player)
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Answers
-
hi @seedygirl and welcome to the community
can you send me a screenshot of the level so I can see what it's like in the video??🤔
because so I can analyze and respond to your answer
if you want, I can call my friend @Jelly_Jenny to help you 😁
-
-
Thanks for your information! @Jelly_Jenny
Hello there! @seedygirl
Yes! This level is challenging level but no problem!
I complete this level maybe 10 more tries while the spin is working as well!
Let me teach you how to pass this level.
Firstly, you make sure to link 2 locks to unlock the gate!
OR better to link by horizontal rays or helpful bird. Remember! Mostly of the helpful bird destroy blockers such as flowers, honey combs and other blockers, if all of the blockers are destroyed then they will destroy the lock!
You should have more than 17 moves left to complete next to against the spin.
Next, you should link vertical rays OR the helpful birds to collect all of the bottles that the diamonds will float up and destroy the brooches.
Finally, you should have 5-7 moves left that you can link the vertical rays OR the helpful bird destroy the brooch until the peach is destroyed then it will explode all! So the diamonds will float up to necklace completed!
I wish you good luck for completing this level!
Have a SASSY day!
💎🌟Lim🌟💎
(Diamond Diaries Expert Player)
-
Hello there! @dragonqueen
Welcome to King Community!
Yes! This level is challenging level but no problem!I complete this level maybe 10 more tries while the spin is working as well!Let me teach you how to pass this level.Firstly, you make sure to link 2 locks to unlock the gate!
OR better to link by horizontal rays or helpful bird. Remember! Mostly of the helpful bird destroy blockers such as flowers, honey combs and other blockers, if all of the blockers are destroyed then they will destroy the lock! 
You should have more than 17 moves left to complete next to against the spin.
Next, you should link vertical rays OR the helpful birds to collect all of the bottles that the diamonds will float up and destroy the brooches.
Finally, you should have 5-7 moves left that you can link the vertical rays OR the helpful bird destroy the brooch until the peach is destroyed then it will explode all! So the diamonds will float up to necklace completed! 
I wish you good luck for completing this level! Have a SASSY day!
💎🌟Lim🌟💎
(Diamond Diaries Expert Player) -
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Thank you for your pointers on this. My issue is that I get the diamonds released with plenty of moves left, but the screen won't scroll up, so no matter how many special bubbles I have I am unable to reach the potions to advance the diamonds any further.
You can see in the next picture that even when the spinner advances the diamonds above the potion/liquid the screen does not scroll up to allow me to pop the potion bottles or anything in the upper half of the level.
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You play again this level until it does scroll up and completed.Don't worry! I will ask for King Community Team!Hello! @Jelly_JennyCan you fix level 423 does not scroll up here? (Doesn't like I play this level completed while it does scroll up) Thanks.Have a SASSY day!💎🌟Lim🌟💎
(Diamond Diaries Expert Player)
https://www.youtube.com/watch?v=hYK2-SDDR7Q 
