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I am on level 4383 and I am not getting credit for goals so I can get gold bars. It stopped accumulating suddenly. Anyone else having this issue
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Hi everyone,
We understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔
The Studio has carefully reviewed the issue with diamonds not being credited and, after further investigation, has decided to temporarily disable the feature. Fixing this bug properly will require more time and a deeper investigation to ensure it’s properly resolved.
We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly. We'll keep you updated as soon as we have more news to share. 💎
Thank you all for continuing to share your experience. We know this issue has been extremely frustrating, and we truly appreciate your patience.
Please note that the team is still actively investigating it. As soon as we have an update, we’ll share it here right away.
Thanks again for hanging in there with us 💜
Thanks so much for flagging this issue! Just to let you know, it’s already been reported to the Studio and is currently under investigation.
We really appreciate your patience and will keep you updated as soon as we hear more 🙏
A few levels ago, I handed over 400 diamonds to Aunt Bernadette. It should be time for another 600-diamond piece of jewelry, but the diamond count is gone! There's nothing beneath my gold bars. I un-installed and reinstalled the app, but it didn't help. (my diamonds still get counted within levels, so I'm guessing this is just a glitch instead of a normal part of gameplay!)
Nem látom a gyémántjaimat, amit gyűjtöttem.
A szerzett gyémántok miért nem jelennek meg?
Hello there and Welcome to Sweet King Community! @vonniek 👋😄
Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community, it really helps! 👍😄🤗
Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊
Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗
Have a wonderful and sassy day! 💎😄
My game has stopped collecting diamonds. How do I get them back
Hello again! All of Diamond Diaries Hunters! 👋😊
Thank you for posting and reporting the diamond's goals are missing problem so much once again, it really helps! 👍😄🤗
Hello again! @monikamoosi 👋😊
I cannot get any diamands anymore??? The are all gone😢
Help!!!!
Hello again! 👋😊
Hello again! @Minh_Tri_Le 👋😊
Hello again! @vatel83 @Minh_Tri_Le 👋😊
@shoshku @bianca70 I am, too! It make me confused!
A error happened - the storage diamond zone lost when access the game about 1 hour ago! I restarted many times until now, but I haven’t appeared!
If I remember right, the current target is 400 and I collected about 350.
Please fix, unless I won’t get more golds!😑😞
When will it be restored please? It's very one-sided without any rewards and impossible levels.
pareil pour moi je n’en collecte plus
Hello there and Welcome to Sweet King Community! @shoshku 👋😄
Me too, that is after de update.
I can't believe all my diamonds are gone.are you have the same problem? I paly and l don't get any dimensions.
