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I am on level 4383 and I am not getting credit for goals so I can get gold bars. It stopped accumulating suddenly. Anyone else having this issue
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Hi everyone,
We understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔
The Studio has carefully reviewed the issue with diamonds not being credited and, after further investigation, has decided to temporarily disable the feature. Fixing this bug properly will require more time and a deeper investigation to ensure it’s properly resolved.
We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly. We'll keep you updated as soon as we have more news to share. 💎
Thank you all for continuing to share your experience. We know this issue has been extremely frustrating, and we truly appreciate your patience.
Please note that the team is still actively investigating it. As soon as we have an update, we’ll share it here right away.
Thanks again for hanging in there with us 💜
Thanks so much for flagging this issue! Just to let you know, it’s already been reported to the Studio and is currently under investigation.
We really appreciate your patience and will keep you updated as soon as we hear more 🙏
Thank you for tagging me! @kiara_wael 👍😄🤗
Hello there and Welcome to Sweet King Community! @PinkPoh 👋😄
Thank you for posting and reporting the diamond's goals are missing problem, it really helps! 👍😄🤗
Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊
Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗
Have a wonderful and sassy day! 💎😄
Hello again! All of Diamond Diaries Hunters! 👋😊
Thank you for posting and reporting the diamond's goals are missing problem so much once again, it really helps! 👍😄🤗
Hi and Welcome to the King Community
This Candy Crush forum but not to worries will move to correct forum , Please visit Diamond Diaries Saga Community Here
@Diamond_Lim
hi there, may I ask when will the diamond collection counter be fix? I’m using IPhone &’it’s updated with nothing left to update but till today 22-7 - it’s still not fix
So frustrating another week and the problem didn't solved
I finished all new levels with no credit and no collection off diamond so frustrating 😭
Hello there and Welcome to Sweet King Community! @insanemum 👋😄
Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community, it really helps! 👍😄🤗
I am on level 5413.
Mine have been missing for over a week, was on collecting 600 was at just over 400 no way to get gold now.
Already learnt my lesson on buying will not do that again ever, spent way to much and that didn't even pass 1 of the way earlier impossible levels. So is not worth it any more as you don't get any compensation this game just takes your money.
Now I play to collect diamonds and now even that has been taken away.
I am now expecting to see the same generic response about yes it has been reported and yes it will be fixed, and I passed the impossible levels once fixed with no extra moves or tools yah for you some of us are still taking a long time to pass them.
Sorry about the length of this but is my rant
Hello there and Welcome to Sweet King Community! @kopikat 👋😄
Just to add that my game also has stopped collecting diamonds.
I am.now at 4643
Hello again! @Cristina2272 👋😄
Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community once again, it really helps! 👍😄🤗
Hello again! @shoshku 👋😄
האם יש למישהו עדכון לגבי התקלה של העדר איסוף היהלומים במשחק .עברו כבר יותר משבועיים.
Ciao mi è sparito la raccolta dei diamanti sapete qualcosa
Hello again! @scatty68 and @Cristina2272 👋😄
Hello there and Welcome to Sweet King Community! @hooknose8 👋😄
Percebi esta falha há oito dias, e os responsáveis não tem previsão para arrumar esta deficiência, ficou totalmente chato.
