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I am on level 4383 and I am not getting credit for goals so I can get gold bars. It stopped accumulating suddenly. Anyone else having this issue
Hi everyone,
We understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔
The Studio has carefully reviewed the issue with diamonds not being credited and, after further investigation, has decided to temporarily disable the feature. Fixing this bug properly will require more time and a deeper investigation to ensure it’s properly resolved.
We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly. We'll keep you updated as soon as we have more news to share. 💎
Thank you all for continuing to share your experience. We know this issue has been extremely frustrating, and we truly appreciate your patience.
Please note that the team is still actively investigating it. As soon as we have an update, we’ll share it here right away.
Thanks again for hanging in there with us 💜
Thanks so much for flagging this issue! Just to let you know, it’s already been reported to the Studio and is currently under investigation.
We really appreciate your patience and will keep you updated as soon as we hear more 🙏
Hello there and Welcome to Sweet King Community! @kopikat 👋😄
Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community, it really helps! 👍😄🤗
Just a quick update : The diamond's goals are missing problem has been reported flagged and passed on to the team already. Unfortunately, we don’t have a timeline for when they’ll be fixed but the team will reviewing this problem as soon as they can. 😊
Your patience and understanding truly mean the world to us. Thank you so much again! 🙏🤗
Have a wonderful and sassy day! 💎😄
Just to add that my game also has stopped collecting diamonds.
I am.now at 4643
Hello again! All of Diamond Diaries Hunters! 👋😊
Thank you for posting and reporting the diamond's goals are missing problem so much once again, it really helps! 👍😄🤗
Hello again! @Cristina2272 👋😄
Thank you for posting and reporting the diamond's goals are missing problem here in Diamond Diaries Saga Community once again, it really helps! 👍😄🤗
Hello again! @shoshku 👋😄
האם יש למישהו עדכון לגבי התקלה של העדר איסוף היהלומים במשחק .עברו כבר יותר משבועיים.
Ciao mi è sparito la raccolta dei diamanti sapete qualcosa
Hello again! @scatty68 and @Cristina2272 👋😄
Hello there and Welcome to Sweet King Community! @hooknose8 👋😄
Percebi esta falha há oito dias, e os responsáveis não tem previsão para arrumar esta deficiência, ficou totalmente chato.
Non dirlo a me che pizza
Ciao sono al livello. 4392 NON ho più la raccolta diamanti ed e sparito anche l'obbiettivo
o problema dos gols desaparecidos do diamante já foi relatado, sinalizado
e
repassado à equipe
. Infelizmente,
não temos um prazo para
a
correção,
mas a equipe
analisará o problema o mais breve possível
.
Concordo, sem o colar de diamantes perdeu o encanto e vai perder muitos jogadores, já há oito dias com esta falha grave e a equipe que fez a caçada não tem competência para corrigir, 💩💩💩💩💩💩💩💩💩💩💩
Concordo, sem o colar de diamantes perdeu o encanto e vai perder muitos jogadores, já há oito dias com esta falha grave e a equipe que fez a cagada não tem competência para corrigir, 💩💩💩💩💩💩💩💩💩💩💩
love the game been playing it for years but getting very tired of waiting for the diamond count problem to be fixed it has been a long time to fix and can’t spend any more money on this game if it’s never going to be fixed thanks
How long till the diamonds are fixed x doing my head in I've done about 20 levels and no diamonds x will we get them back x
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I am on level 5413.
Mine have been missing for over a week, was on collecting 600 was at just over 400 no way to get gold now.
Already learnt my lesson on buying will not do that again ever, spent way to much and that didn't even pass 1 of the way earlier impossible levels. So is not worth it any more as you don't get any compensation this game just takes your money.
Now I play to collect diamonds and now even that has been taken away.
I am now expecting to see the same generic response about yes it has been reported and yes it will be fixed, and I passed the impossible levels once fixed with no extra moves or tools yah for you some of us are still taking a long time to pass them.
Sorry about the length of this but is my rant
Hello there and Welcome to Sweet King Community! @insanemum 👋😄
So frustrating another week and the problem didn't solved
I finished all new levels with no credit and no collection off diamond so frustrating 😭
hi there, may I ask when will the diamond collection counter be fix? I’m using IPhone &’it’s updated with nothing left to update but till today 22-7 - it’s still not fix
Hi and Welcome to the King Community
This Candy Crush forum but not to worries will move to correct forum , Please visit Diamond Diaries Saga Community Here
@Diamond_Lim
Thank you for tagging me! @kiara_wael 👍😄🤗
Hello there and Welcome to Sweet King Community! @PinkPoh 👋😄
Thank you for posting and reporting the diamond's goals are missing problem, it really helps! 👍😄🤗
I have played to the end level 1550. Now I am wondering when will we get new levels?
Como receber o emblema de nível 4000
Ive completed the last level availble on diamond diares ,but im in the middle of competing against another player on a side event. Which i can now not complete because i cant collect any more birds. How is this fair?
why cant i download diamond dairies on my Amazon fire tablet 8. If u know how I can do it can u.please tell me how. Thanks
I can not play this level because there are no new balls in the game. After 2 moves there are no balls left
After a game update today, there is now a gift box with a timer underneath the Traders Chest. Does anyone know what that is?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello there! Diamond Diaries Hunters! 👋😄 Every Tuesday, we'll be posting the latest levels on each platform. Starting from December 16, the platforms have the following updates : 🤖 Android - 5780 levels 🍏 Apple - 5780 levels
