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I am on level 4383 and I am not getting credit for goals so I can get gold bars. It stopped accumulating suddenly. Anyone else having this issue
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Hi everyone,
We understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔
The Studio has carefully reviewed the issue with diamonds not being credited and, after further investigation, has decided to temporarily disable the feature. Fixing this bug properly will require more time and a deeper investigation to ensure it’s properly resolved.
We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly. We'll keep you updated as soon as we have more news to share. 💎
Thank you all for continuing to share your experience. We know this issue has been extremely frustrating, and we truly appreciate your patience.
Please note that the team is still actively investigating it. As soon as we have an update, we’ll share it here right away.
Thanks again for hanging in there with us 💜
Thanks so much for flagging this issue! Just to let you know, it’s already been reported to the Studio and is currently under investigation.
We really appreciate your patience and will keep you updated as soon as we hear more 🙏
Hello again! All of Diamond Diaries Hunters! 👋😊
Bem dito seja as suas colocações, disse tudo perfeitamente e o os seus dizeres representam toda a comunidade. Parabéns, agora só faltam os responsáveis pelo jogo resolverem o problema, pois o jogo é de capturas de diamantes e os mesmos não são contabilizado. LAMENTÁVEL, observação amanhã completará um mês desta falha sem solução.
Hello there and Welcome to Sweet King Community! @JannetSoir 👋😄
Hello there and Welcome to Sweet King Community! @blueroadster72 👋😄
As a very senior Principal Software Engineer, it's inconceivable that it would take even this long to fix this problem. Now, you're turning off the collection of diamonds altogether? There's no point in playing this game while the foundational scoring mechanism isn't working at all.
please please please fix the diamond situation! I looked every day to see if it’s been fixed. It’s so disappointing!
Hi and welcome to the Community! 🤗
I am sorry to hear that you're having this issue with your diamonds not being counted.
We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly.
We'll keep you updated here:
As soon as we have more news to share. 💎
I hope this helps, have an amazing day! ⭐️
En cada nivel que paso los diamantes no se cuentan , ya tengo varios dias así que he pasado niveles y no son contados los diamantes
Hello there and Welcome to Sweet King Community! @lahdidah 👋😄
It’s been OVER 1 month since the diamond collecting disappeared. This should be MORE than enough time to be fixed. That’s a main point in playing the game! WHEN can we expect it to be fixed? Let me know and THEN I can return to playing the game.
No...! It's still not yet! The diamond's goals' feature hasn't been still fixed, resolved and reappeared back for us in this game yet! 😓😓😓
We are still more patience waiting for this feature will be fixed, resolved and reappeared back for us in this game very later! We really still love and miss this feature will be fixed, resolved and reappeared back for us in this game right now! 🙏🙏🙏💎💎💎
Wow! That’s a good news!
Hello again! @Cristina2272 👋😊
Scusatemi a tutti voi avete risolto con la raccolta dei diamanti ? Io no che devo fare grazie
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So we've just gotta forget about the diamonds then
Scusate ma la raccolta dei diamanti che fine hanno fatto? non ho neanche l'aggiornamento del gioco Mi rispondete grazie
