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After a game update today, there is now a gift box with a timer underneath the Traders Chest. Does anyone know what that is?
Hi Everyone!
I come bearing some news regarding the issue with the gift box timer which now prevents you from opening it.
I would like to assure you that team has been made aware about the ongoing issue but worry not as they are already investigating it. We thank you in advance for you patience and as soon as we have any updates, we will let you know.
Hello there and Welcome back again! @belindaplopper 👋😄
We come bearing some news regarding the issue with the gift box timer which now prevents you from opening it. ⚠️🎁
We would like to assure you that team has been made aware about the ongoing issue but worry not as they are already investigating it. We thank you in advance for you patience and as soon as we have any updates, we will let you know. 😉
It's been at least 3 month's and I still have the box thati can't open and still don't see diamonds. ?????
É um presente surpresa que deveria ser aberto ao zerar o cronometro, mas deu BUG e travou o cronometro, mas já está sendo verificado. Espero que consertem logo.
Hello again! @abipenburg1951_ 👋😊
Yes! You're right! We see the gift box has been appeared but the gift box cannot be still opened while the gift box timer still got stucked after we update the latest version of this game! ⚠️🎁😅
I pass and report the gift box's issue to Diamond Diaries Saga Studio Team already! Then we hope they will checking and fixing the gift box's issue in this game as soon as possible! 🛠️🎁😉
Also thank you for posting and reporting the gift box's issue here in Diamond Diaries Saga Community. 💎🤗
Need further assistance? Feel free to tag me again! 😉
Have a wonderful and sassy day! 💎😄
What is the mening of the box with zero on top and its said 21 hours and 30 min and 10 seconds
Hello again! All of Diamond Diaries Hunters! 👋
Sim, é um presente para ser aberto após zerar o cronômetro, porém este travou, ou seja mais uma falha, deixamos de coletar diamantes para coletar falhas que já somam mais de cinco, realmente lamentável.
What are they goingAre they going to fix the count with the diamonds? So we can get our goldbarsback. And present still won't open
Yeah! We see the gift box has been appeared but the gift box cannot be still opened while the gift box timer still got stucked after we update the latest version of this game! ⚠️🎁😅
זה מתנה שלא מקבלים ....זה תקוע כבר כמה ימים לא נפתח והשעון לא עובד .
Hello again! @shirlsta 👋😊
Does anyone know what the pink and white bouncing present is ? It shows 21 hours remaing but ????? And a 0 in the present, and I can't find any information about it. But it's frustrating with it just sitting there just just bouncing away
Hello again! @scatty68 👋😊
What's with the pink box
Hello there and Welcome to Sweet King Community! @CaroJewel 👋😄
Alguien tiene info del paquete de regalo que apareció en la ultima actualización?
Sweet! You're very welcome and thanks for your understanding! Tee! 👍😊🤗
Oh I see. Thank you for your help.
Hello there! @Ert33 @marvado @teeweiping 👋😊
I pass and report the gift box's issue to Diamond Diaries Saga Studio Team now! Then we hope they will checking and fixing the gift box's issue in this game as soon as possible! 🛠️🎁😉
יש מתנות שלא מקבלים ...לא הבנתי האם זה רמז או רק תקווה לעתיד ???
לא רק שאין אפשר לפתוח ,הטיימר לא זז .גם הוא תקוע 😜
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Tradução incorreta, a equipe King já estão reparando tal falha.
עוד יום שלישי הגיע ואין שינוי במצב ,אין יהלומים ,אין בוסטרים ואין הפתעות !!! קופסת ההפתעה עדיין נעולה .מה קורה?
In HAVANA, a pink gift box appears. What is it? What does it mean for the game?
Hello there and Welcome back again! @bubpha 👋😄
💎🏅 Claim your level milestone badges too! ⬇️😄
1000 // 2000 // 3000 // 4000 // 5000 //
💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out HERE! 🏅😉
Hello again! @shoshku 👋
Yes! We've already know Collect the Diamonds' Feature Issue hasn't still been resolved and fixed right now! 😞😞😞
We are really still so sorry to hear that you're having this issue with your diamonds not being counted right now! ❌💎😞
We still understand how frustrating this situation has been, and we’re truly sorry for the inconvenience and disappointment it has caused. 💔😞
The Studio has carefully reviewed the issue with diamonds not being credited and, after further investigation, has decided to temporarily disable the feature. Fixing this bug properly will require more time and a deeper investigation to ensure it’s properly resolved.
We know this isn’t the outcome anyone was hoping for, and we sincerely apologize that we weren’t able to fix it more quickly.
We'll keep you updated here :
As soon as we have more news to share. 💎
We still hope Diamond Diaries Saga Studio Team are still trying to fix Collect the Diamonds' Feature Issue and bring Collect the Diamonds' Feature back in this game right now! 🙏🙏🙏
About the gift box : Yeah! We see the gift box has been appeared but the gift box cannot be still opened while the gift box timer still got stucked after we update the latest version of this game! ⚠️🎁😅
I keep playing and collect diamonds for nothing I dont get jewel patterns and earn gold brics
Hello there and Welcome to Sweet King Community! @MeK9 👋😄
what is the pink box for around around level 726
Hello there and Welcome to Sweet King Community! @Kdun 👋😄
I've been wondering what that present even is! It never changes and it doesn't do anything!
Seria um presente ao final do cronometro se não tivesse travado, mais falhas entre tantas outras, lamentável.
For days now I see a gift box in the lower right hand corner with the countdown timer NOT counting down - very frustrating!
This must have been a very annoying issue for those who got the gift box 😔
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello there! Diamond Diaries Hunters! 👋😄 Every Tuesday, we'll be posting the latest levels on each platform. Starting from February 17, the platforms have the following updates : 🤖 Android - 5915 levels 🍏 Apple - 5915 levels
