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cannot get game to load Diamond Diaries.

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Liva22
Liva22 Posts: 6 Level 2
edited July 2022 in Support

Stan thank you for your help but, did not work.

Tried everything suggested by Community Support and still cannot load game. Gets all the way to play and when you hit that a screen comes up and says loading and will go no further. PLEASE PLEASE HELP Liva22 Sad

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  • Diamond_Lim
    Diamond_Lim Posts: 151,008 Diamond Diaries Moderator
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    Hello again! @Liva22 👋

    Have you tried here (Facebook) to follow All of these steps of Crashing/Loading Issue already? 🤔

    And how about you update the latest version of Flash Player / HTML5 and your computer device?

    ** If you have followed these troubleshooting steps of this problem and updated them already but it's not worked, please let me know and can you tell me what's your Computer and/or Web device are you playing from take a screenshot of this problem? **

    Here are tips for "How to take a screenshot" on any devices. 😉

    Click on "How to take a screenshot" 👈

    And can you send what's your number of "Game ID" as their team will check this problem? (You can see "What your game ID" on below of playing this game's screen on Facebook.)

    If you have told your computer / web device with taken your screenshot of this problem and send your Game ID completed, we can help you faster and better.

    Have a SASSY day! ❤️

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