Comments
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Hi there, In order to find your User ID, just open your game and follow these steps: 01- DO NOT TAP ON PLAY. 02- Tap on "three lines" icon in the lower left part of your screen. 03- Press "My Profile/Profile" button, there will be the King logo in the upper part of your screen. Double click it. I have attached a visual…
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Hi there, Can you please try to complete the steps below to check if the deal remains the same? Here are the steps: - Restart your game and device - Check for game and device updates - Make sure to have over 2GBs of free storage Have a nice day ahead!
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Hello there, Can you please tell me which exact points are you trying to use in Candy Crush Saga? Have a nice day.
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Hi there, Can you please elaborate more in your inquiry? If possible, please send screenshots as those are very useful. Have a nice day!
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Hi there, To receive further assistance, please reach out to our Player Support team via game app or via https://soporto.king.com/ so our team can check this further. Have a nice day!
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Hello there, Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special…
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Hi there, In order to receive further assistance regarding your missing Gold Bars, please reach out to our Player Support team via game app or via https://soporto.king.com/ Have a nice day!
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Hello there dear players, I want to inform you that our team is aware of this issue with Mystery Mountain and this is currently being investigated. I apprecite your cooperation and patience on this. In case more inforamtion is needed, we will reach out. Thank you for your understanding! 🖐️
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Hi there, To receive further assistance regarding your missing Gold Bars, please reach out to our Player Support via game app or via https://soporto.king.com/ Have a nice day!
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Hi there, To recover progress on a new device, please take a look at our article here: https://kingcare.zendesk.com/hc/en-us/articles/4414490353297-New-phone-or-tablet-Learn-how-to-move-your-progress#%20 Have a nice day!
