Comments
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Changes and new features do always get tested first, including in Candy Crush Saga. Every time when the game studios want launch new features or do any changes in the games, they first make a so called A/B testing. Randomly chosen players get this new feature or tweak, to see how it works. If everything goes well, it will…
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Sounds like the game has switched back to the old Flash Player version of some reason. To get the new correct HTML5 version, first make sure your browser is up to date and that your PC is Windows 7 or later version. If you play on Mac make sure your OS is Sierra or High Sierra. HTML5 running games are not quite compatible…
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The price should now be the same for all players, as long as their game is up to date. Please note that, before any changes are made in the game it usually gets tested for a limited amount of players first. Then later on implemented for all players if all goes as expected. Therefore you can at times find game differences.…
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First check that several purchases you made haven't been merged into one transaction. Apple sometimes merges several purchases that was made the same week in one single transaction instead of charging you for every purchase separately. If the charge is incorrect, then please contact Apple/ iTunes Store directly since they…
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Please contact Apple/ iTunes Store directly since they handle all transactions and refunds made through iTunes or App Store. To request a refund from Apple/ iTunes, please click here below, log in to your Apple-ID account and click on the “Report a problem” button to the right of the purchases you want refunded.…
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If you didn't get the Gold Bars in purchase, please report it so you get it refunded or compensated. Please open the purchase receipt email that Google Play sent to you shortly after the purchase. Then click on the "Questions? Contact King." down to the left and follow the instructions given. You can also request a refund…
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Oh no! I messaged you some compensation for this.
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The Facebook version do not feature any further adventures after level 185. We are focusing on the mobile version of the game and therefore new levels and features do only get launched on mobile. If you prefer playing on a computer and have a Windows 10 PC you can download the game directly to your computer here:…
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Try with reinstalling the game to get it back on track: 1) First, we need to remove the game from Facebook here: https://www.facebook.com/settings?tab=applications (don't worry, your levels, Boosters, Gold Bars won't get deleted) 2) Clear the cache on your browser: http://www.wikihow.com/Clear-Your-Browser%27s-Cache 3)…
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At times we need to adjust some prices in the game. This time we only adjusted when buying Blockbusters with the free currency of Pet Coins. The price in Gold Bars is still the same!
