Comments
-
Hello Robin, In the Windows 10 app, have you connected to your existing Facebook account? If so, then you should see your friends in the game. Please let me know if you're logged in to this account. Kind regards, Johnny
-
Hello Ruby, Please check your game now as I have added your progress (level 2500) to your Facebook account, this should show on your computer and also mobile if you are synchronized to this account: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios Kind regards, Johnny
-
Hello Rachel, I will pass these comments forward. It's possible that as the new format is still being introduced, some features might not perform as intended. Thank you for letting us know. Kind regards, Johnny
-
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
-
Hello, From time to time we might introduce new levels for testing reasons, normally these would remain in your game but sometimes they can be removed if not ready. I can only apologize for the inconvenience. Kind regards, Johnny
-
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
-
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
-
Hello, I'm not sure I fully understand your query. If you are connected to Facebook, then the only players you should see in the game are your Facebook friends. If you see other players, this means you are connected to Kingdom. Please check you are logged into Facebook in the actual Facebook app and that in the game, you…
-
Hello Jee, If you have the latest version then you should see 2585 levels right now. Have you passed the roadblock at this level? Does your map not show the next episode? Let me know, Johnny
-
Hello Michele, Could you please complete the last sentence, I think you have missed or typed certain words incorrectly. Thanks, Johnny