Comments
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Hello Mary, Have you tried to log in to your old account, the one you used prior to connecting to Facebook. Let me know, Johnny
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Hello Tina, I can restore your game if you create a new account but other than this option, you will need to remember how you saved your game previously, and reconnect to this account. Let me know how you wish to proceed. Thanks, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, To awaken a Cat you'll need to upgrade an item at Stella's house. Every time you upgrade something you get a potion, once you have 5 potions the Cat is ready for action. At the beginning of a level an explanation of the Cat's power is displayed, to activate the Cat's power for a limited amount of time simply pay…
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Hello Sharon, Thank you for your feedback. This is still the same old Candy Crush we all know and love. None of the levels have changed, the game play is still the same, everything you enjoy is still available to you. Of course there have been some slight graphical changes but these are to bring the game up to date. This…
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, Baz, you're right with the players only being able to have a maximum number of 5 lives but a few years ago we gave some players the option to pay for a 'charm' in the game which gave them an extra 3 lives. This was quite some time ago and unfortunately now Coralie, the offer has expired. This feature is no longer…
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Hello Steve, Could you please go through the steps here and let me know if your progress returns. https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny
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Hello Keith, For information about our events and in-game promotions, please refer to this thread: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
