Johnny_Ryall — King Community

Comments

Hello, Can you please check how much available memory you have on your device. Can you also try playing with all other apps closed and let me know if this changes anything. Thanks, Johnny

in My candy crush jelly games keeps crashing on my iPad 3 Comment by Johnny_Ryall June 2017
Hello Dan, Thank you for the feedback about the game. Don't give up just yet, I'm sure you've been in this situation before and then you've pass the level. Take a break if you need it, then come back refreshed! Kind regards, Johnny

in Level 1612 Comment by Johnny_Ryall June 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in did not get boosters for winning fishing game on mobile phone, not facebook my phone? Comment by Johnny_Ryall June 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Moving all progress to another Facebook account. Comment by Johnny_Ryall June 2017
Hello, Please refer to this thread for further information about your post: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091 Kind regards, Johnny

in Lost boosters Comment by Johnny_Ryall June 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in Rewards not loading Comment by Johnny_Ryall June 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in crashed no advancing to level Comment by Johnny_Ryall June 2017
Hello Ally, In this level there are Fish that appear, but not striped candies. Check this video and if your level looks different, please post up a screenshot so I can see. https://www.youtube.com/watch?v=oIQybmpoXMI Thanks, Johnny

in Candy Crush Jelly 605 Comment by Johnny_Ryall June 2017
Hello Diane, To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect. To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your…

in CC would no longer open on my iPad -updates. Current. Comment by Johnny_Ryall June 2017
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in My candy rush has reset to level 1 and I was past level 400. How can I get it back? Comment by Johnny_Ryall June 2017