Johnny_Ryall

Royalty

Hello Lindsay, Please visit the thread below, follow the troubleshooting steps and these should get you back on track: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny

Hello Lorena, Please refer to this thread for information about this: https://care.king.com/en/candy-crush-saga/challenges-disappear-before-expiration-time-counter Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello, Could you please run through the remaining steps here and also let me know what device you have if they don't work: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Kind regards, Johnny

Hello Vicki, Payments are not set up directly in our game. You need to enter your details into Facebook/Google Play/iTunes Store etc. Can you let me know what type of account you are looking to set up. Thanks, Johnny

Hello both, This has now been reported by several players so we have passed the info on to the game team to look at. Keep up to date with the main thread here: https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning Thanks, Johnny

Hello both, This has now been reported by several players so we have passed the info on to the game team to look at. Keep up to date with the main thread here: https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning Thanks, Johnny

Hello, Could you please try these troubleshooting steps to help you with the loading issue: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny