Johnny_Ryall

Royalty

Comments

  • Hello, Thanks for posting. Can you please let me know what happens when you pass the level. Does the game crash, does it go back to the map etc. Can you also say what device you are playing on. Thanks, Johnny
  • Hello LizzyBet, Thanks for posting! This level can be passed, check out these great examples that will hopefully help: https://www.youtube.com/results?search_query=1512+candy+crush You'll get there, I know it! Johnny
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
  • Hello, This is a new feature that we are currently testing! For each level you play, the points will help you to rank up, and for each rank it's possible you will win a reward. As this is a new feature, things might change so if you have any further questions, let me know! Kind regards, Johnny
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
  • Hello, Please refer to this thread for information about our events and promotions. It might be that we are not running the event this week, or that not all players have it available to play. https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny
  • Hello, Could you please check in the app store and let me know what version number of the app you have installed. Thanks, Johnny
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
  • Hello Sherri, Thank you for posting. I'm sorry but we do not have the facility to manually change these numbers. I can only apologise for the inconvenience. I will be sure to pass these comments forward to the game studio. Kind regards, Johnny
  • Hello Sarah, When you have this reward, you get 1 Color Bomb automatically added to each level you play for 6 hours from the time it is won. Please check your game to see if these are available. Kind regards, Johnny