Johnny_Ryall

Royalty

Comments

  • Hello, I would sincerely like to thank you for posting however I'm afraid it is King's policy not to accept unsolicited proposals, even if offered in confidence. We are obliged to decline any proposals with or without any expectation of some form of reward or potential business relationship. King invests substantial effort…
    in I wanted to know who do i talk to about a possible update idea? Comment by Johnny_Ryall June 2017
  • Hello, Thank you for posting. Just to confirm, is it the app that does not open, or the game? If it's the app then please run through the steps here to help resolve the issue: https://care.king.com/en/candy-crush-jelly-saga/cant-get-your-games-to-load-on-windows-10-check-this-out Kind regards, Johnny
    in Candy crush saga do not work in my computer Comment by Johnny_Ryall June 2017
  • Hello Kim, Could you let me know how you saved your game on your old device. Have you tried to reconnect to your Facebook/Kingdom account, or did you not save the game? Let me know, Johnny
    in Download candy crush at same level left off on Comment by Johnny_Ryall June 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Why do I seem to be loosing gold bars when I'm not even selecting to us them? Comment by Johnny_Ryall June 2017
  • Hello Judi, Could you please post a screenshot of this feature so I can be sure what you are referring to. If you need assistance with this, please visit: http://take-a-screenshot.org/ Kind regards, Johnny
    in Why do some players have coin and star badges Comment by Johnny_Ryall June 2017
  • Hello Becca, Did you manage to get your progress back? Let me know. In regards to the flashing pop up issue. Please go through the steps here. https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios If these do not work, please let me know also what device you are using. Thanks, Johnny
    in Menu pops up but won't open? Comment by Johnny_Ryall June 2017
  • Hello, Don't give up! There are plenty of ways to pass the level and hopefully these videos will help you out: https://www.youtube.com/watch?v=dSqjmOw_oYs Kind regards, Johnny
    in About to give up on Level 315 Comment by Johnny_Ryall June 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in No acheivements in the game? Comment by Johnny_Ryall June 2017
  • Hello Jeanne, Could you please provide me with a screenshot of the item in the game that you are referring to as I'm not sure what this is going from your explanation. Kind regards, Johnny
    in New ranking system candy crush saga Comment by Johnny_Ryall June 2017
  • Hello, Please refer to this thread for more information. It's possible that some features in the game are not available whilst we transfer the game to the new software: https://care.king.com/en/candy-crush-saga/candy-crush-hmtl5 Kind regards, Johnny
    in wall of fame Comment by Johnny_Ryall June 2017
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