Comments
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Hello Tracy, How did you save your game previous to connecting? You will need to log back into this account as your gold bars are synchronized with each account you have. Try this and let me know how you get on. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Kevin, Thanks for posting but in order to help, we need a little bit more information about the problem you are facing. Please provide as much detail as possible. Kind regards, Johnny
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Hello, Each in-game purchase requires user confirmation and there are no hidden features in the game. Before a purchase is completed you need to request it, enter your App Store password and then reconfirm the purchase. Bearing in mind that making a purchase is not a one-click process, normally refunds are not given in…
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Hello Roger, Could you please run through our recommended troubleshooting steps here and let me know if these resolve the issue. https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Kind regards, Johnny
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Hello Riccardo, Thanks for posting. In our games we always trial different features. This might mean that one player doesn't have the timer countdown in their game whilst another player does. This is quite common in the gaming industry and you can read more about it here:…
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Hello Stephanie, Thank you for your question. There are currently 1570 levels available in the game. New content will be available but I don't have a time for you right now. I promise that you won't have to wait too long at all! Kind regards, Johnny
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Hello, I will be sure to pass your feedback about this mechanism on to the game studio. In regards to the computer 'jumping' as you have put it. I recommend the steps here as it could be a browser issue: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
