Comments
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Hello Jamie, Adobe Flash Player is the program on which the game is run. If you are having issues with Adobe, then I recommend you visit their support page: http://get.adobe.com/flashplayer/about/ However it could be that you have the updated version of the game that runs on HTML5 and not Flash. I recommend the steps here…
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Hello, It's possible that deleting and reinstalling the app might resolve your issue. I highly recommend that you save your progress not only so you can restore it after reinstalling, but in case anything else should happen to your game. Your progress can be saved by connecting to either Facebook or Kingdom. Kind regards,…
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Hello Iris, Could you please check that you have the latest version of the game app installed. Please visit the app store to check. Thanks, Johnny
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Hello, This level can be challenging but I can assure you that the level, like all of our levels, can be completed and also without the use of boosters. Try to pick up a strategy before you play again. Here is a YouTube video that shows how another player managed to complete the level:…
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Hello Debbie, This issue was resolved in a recent game update. Please make sure that you have the latest version of the game installed. Kind regards, Johnny
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Hello Ralph, I know that we had discussed this previous in a private message. Due to unforeseen circumstances the issue with the Treasure Chest promotion will not be resolved. I can only apologise for the inconvenience. Kind regards, Johnny
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Hello Vania, Lives in the game cannot be 'stolen' as you put it. It's possible that they are lost in connection. You can read more about it here: https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Sandie, Could you please confirm that you completed the troubleshooting steps that were provided. There are no known issues with the game from our side, so I can only recommend these steps for the moment. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
