Johnny_Ryall

Royalty

Comments

  • Hello Sandra, I'm very sorry to say but lives don't transfer between devices. Like your boosters, they only ever appear on the device on which they were purchased or won. Only your gold bars and progress will transfer. Your lives still refresh for free so you can continue in the game! Kind regards, Johnny
    in LIVES Comment by Johnny_Ryall May 2017
  • Hello, Could you please run through the steps provided in this thread, these should help you to synchronize your game. https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Kind regards, Johnny
    in When I play CC on my laptop I am on level 2457 but when I play on my tablet I am only on level 2105. Comment by Johnny_Ryall May 2017
  • Hello, The Candy Crush Soda Saga games team work incredibly hard to release new levels, I think they have done an incredible job with over 1500 levels now available to play. The levels take time to design, test and release and we don't want to rush them as they need to be perfect for our players! New content will be…
    in Toffee Island - last level? Comment by Johnny_Ryall May 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in STILL no reward Comment by Johnny_Ryall May 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Lost all boosters Comment by Johnny_Ryall May 2017
  • Hello Jinny, Just to confirm, are you saying that the little display icon on the map that shows the level, is different to the actual in game version/layout. Please let me know, Thank you, Johnny
    in Candy Crush Comment by Johnny_Ryall May 2017
  • Hello Roberta, There is a thread here which lists several steps to help you reconnect and synchronize your game: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios Kind regards, Johnny
    in Connect pc Comment by Johnny_Ryall May 2017
  • Hello Renea, Could you please let me know what browser you play in, maybe try using another browser to see what happens. Thank you, Johnny
    in candy crush saga Comment by Johnny_Ryall May 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Items lost Comment by Johnny_Ryall May 2017
  • Hello Kate, Could you please confirm what steps you have tried from the thread below: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Thank you, Johnny
    in My game Comment by Johnny_Ryall May 2017
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