Johnny_Ryall

Hello George, On Windows device there are only 800 levels available. The newer levels will be available but I don't have a time for you right now. I promise that you won't have to wait too long at all! Kind regards, Johnny

in Jelly Crush ends at level 800 with can and paint brush. How can I get past this roadblock. Comment by Johnny_Ryall May 2017

Hello Wanda, The Weather Event has always been a timed event but I'll be sure to pass your comments forward. Kind regards, Johnny

in HEY WHY CAN'T YA'LL AT LEST LET US KEEP PLAYING THE WEATHER ALERT LEVELS WHILE WE WAIT FOR MORE LEVE Comment by Johnny_Ryall May 2017

Hello Denise, Could you please confirm if you are having difficulty passing the level or whether you do not see any further levels on your map and that is why you cannot progress. Kind regards, Johnny

in No going forward Comment by Johnny_Ryall May 2017

Hello WinnieB, Could you please load your game in a different browser and let me know if this resolves the issue. Thank you, Johnny

in facebook profile picture missing Comment by Johnny_Ryall May 2017

Hello, Thank you for your post. It sounds like you have lost your connection in the game. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook…

in I lost all progress and gold bars on iPad farm heros super saga Comment by Johnny_Ryall May 2017

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

in I dont recieve my price when i spin the wheel, as soon as i start to play it should show up, but it Comment by Johnny_Ryall May 2017

Hello Marie, Level 490 is the last available level in the game right now. New content will be available but I don't have a time for you right now. I promise that you won't have to wait too long at all! Kind regards, Johnny

in Hello I'm blocking at level 490. can someone tell me how to do it? Because even returning to level Comment by Johnny_Ryall May 2017

Hello Crystal, From time to time we make changes to our levels which is why you might see differences in the videos on YouTube. You can read more about it here: https://care.king.com/en/candy-crush-saga/changes-to-levels-number-of-moves-etc-320938520 Kind regards, Johnny

in stuck in lvl 142. Comment by Johnny_Ryall May 2017

Hello Bernie, Could you please run through the troubleshooting steps provided here, as these should resolve your crashing issue: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Kind regards, Johnny

in In Candy Crush Saga game keeps crashing whilst loading. Comment by Johnny_Ryall May 2017

Hello, I'm sorry to hear that this is happening! Could you please complete the steps provided in this thread and if they don't resolve the issue, please let me know. https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Kind regards, Johnny

in birthday bash Comment by Johnny_Ryall May 2017

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