JustPlaying

Royalty

@Swayze When you are logged in with a facebook or king account it should sync with the servers and save your progress when connect to the internet. When you log out of facebook it will tell you its saving your progress at log out but while you are logged out and playing it will not save that progress to the servers but…

Thanks you too :)

Hi @monty79 Are you referring to a different game than Candy Crush Friends Saga? You can select the correct community by clicking the Games tab in the top left corner and choosing your game so you can post where other members of that games community can see and answer your posts. For more info on levels changing please see…

Hi @beep870 Welcome to the Candy Crush Friends Community You should be receiving daily gifts and quests. What is the device you are playing on and are you logged in with a Facebook or King account.:-1: Here are some links to common troubleshooting : iOS Android Let us know how it goes.

HI @Roza3 Welcome to the Candy Crush Friends Community :) I will ask that this post be moved to the Candy Crush Saga Community so member there will be able to see and answer your post. There is a better chance they will have tips for you :)

Hi @GLJ84 I'm sorry you're experiencing an issue with your purchase. We are unable to access purchase information in the community but you will be able to see the procedure and the right contact form here. There is a section for only received some of the items you purchased Sorry for the inconvenience 

Hi @UncleBoost Welcome the the Candy Crush Friends Community :) You may get faster response posting Candy Crush Saga questions in that community :) https://community.king.com/en/candy-crush-saga Your King and Facebook accounts are separate and can have separate levels. Try logging out of Facebook and selecting to login…

Hi @AnnaEmmet Welcome to the community :) I'm sorry you're experiencing an issue with your purchase. We are unable to access purchase information in the community but you will be able to see the procedure and the right contact form here. Sorry for the inconvenience 

Hi @EricTheClicker Are you logging in with a King or a Facebook account? If you do not your progress will only be saved locally to the device with your booster and are not backed up on the servers. Make sure you log into the same account each time. What is the device you are using?

Hi @mrevels Welcome to the Candy Crush Friends Community What happens when you try to proceed? Can you give a screen shot? What is the device you are using? Troubleshooting for: iOS Android