JustPlaying

Royalty

Comments

  • Hi Casey, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience JustPlaying
    in Double charge, both paypal and credit card. Comment by JustPlaying July 2018
  • Hi Karen, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience JustPlaying
    in The past 2 purchases of 35.99 have only given me the gold bars. Not the hours or extra helps. fix. Comment by JustPlaying July 2018
  • Hi Kizzy, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience JustPlaying
    in Why didn't I receive my bonus from the gold bars purchase? Comment by JustPlaying July 2018
  • Hi Lynette, If you were logging into the game with a Facebook or King account your progress is saved on the servers. You just need to login with the same account you were logged in with before. Boosters are saved locally only so they will be lost if you uninstall or change devices.. See here for more…
    in My app was deleted in error when reinstalled I've lost my boosters and it took me back to day one Comment by JustPlaying July 2018
  • Hi Fred, Right now the highest level is 1140. There was a recent update but it did not increase the levels for me and most likely modified some older ones.
    in can anyone help with my problem? Comment by JustPlaying July 2018
  • Hi Veronica, We can not see anything to do with purchases on this forum. Usually credit card info is on Google Play or Apple Store? For someone who may be able to help you here go here https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 and click the link at the bottom to fill out a form.
    in Removed Credit Card Comment by JustPlaying July 2018
  • Hi Stefanie, Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-)If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of…
    in Candy Crush lost lives Comment by JustPlaying July 2018
  • Hi Em, If you were logged in with a King or Facebook account your progress is saved on the servers. Make sure you are logging in with the same account you were logged in previously. You can test by logging in on the Facebook or King site to see the last level it synced at. If you still cannot get your progress back please…
    in I had to reinstal Candy Crush Saga today and I've lost all my progress! Comment by JustPlaying July 2018
  • Hi Liza, Thank you for posting on King Care. Level 859 is a very hard level. First couple moves to move the cloud to open area then keep hitting the cloud so they hit flowers and butterflies. Use the wind to bring them down once the flowers are out of the way. Example: https://www.youtube.com/watch?v=-Lajsv7HwNE
    in How do i get past level 859? Comment by JustPlaying July 2018
  • Hi Rob, Boosers are stored locally on your device. Please see this post for more info: https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device
    in Help lost items Comment by JustPlaying July 2018
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