JustPlaying

Royalty

Hi Bailey, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience

Hi Allan, Were you logging in with a King or Facebook account? If so your progress was saved on the server. Try logging out her account and logging in with the profile you were using before.

Hi Regina, Are you logging in with a Facebook account? Please see this post https://care.king.com/en/blossom-blast-saga/facebook-and-friends-lists

If you were logged in with a Facebook or King account your progress is saved on the servers. Please make sure you are logging in with the same Facebook account you saved your Progress to. If still no Log out of the game and out of your face book app. Turn the device off and leave off for 10 second and then start the game…

Hi Sophie, I am unclear where it is not connecting. Are using an App or logging into a webpage such as Facebook or King? Do you get an error? What happens when it fails? Please make sure you are connected with a strong connection to the internet such as wifi. Please follow this link for language options:…

Hi Rhonda, Are you using the app or logging in through Facebook in a browser? Does Facebook app/page load? Please try some common loading fixes: iOS Facebook Thanks, JustPlaying

At the login screen hit the settings spoke in the bottom left corner then click the orange King dot. You can log out and create and account here

Thank you for posting on King Care. What is the device you are playing on? Is it through the game app, Facebook or on the King site? If using a browser which one and have you tried a different one? Please try some common loading fixes: iOS Android Facebook Windows 10 Thanks

Hi Erica, Thanks for posting on King Care. Here you have a few options: 1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but still save your new levels to an account and enjoy the perks of being connected. 2) Uninstall the game…

Hi Etta, Please see this post for booster information: https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device