Hi and welcome! :) all I know is that there is a problem which a lot of people are encountering at the moment. Might I recommend that you report it via the contact us link which you can find at the bottom of this page. Some moderators are recommending to reinstall your game but BEWARE you will lose all your boosters. I…
Of course she's diaappointed! You dont seem to be grasping the issue here.... Glascitygirl all I know (as only a user) is that the problem has been reported to a genuine King representative, when i hear back i would be hzppy to inform you.
Might I ask what your position is within King? I am in contact with someone in the team outwith this community and it’s confusing having someone say something on this forum and someone saying something else via email. This isn’t about disappointment, it’s about complaints being handled in a professional and considered…
Sukanta... if I lose my boosters due a fault of my own, then yes that’s fine (not really fine, but it’s fair). However, if there is a system fault affecting many people then Yes I do believe that it’s King’s responsibility to rectify the problem and if we lose boosters due to system faults then yes King should reimburse…
It’s the same as everyone else’s..... I have finally got in contact with a real person within King which is looking into it. And for your information I have NOT changed my Facebook password and my screen is exactly the same as the ones displayed in this post.
I have reported the issue to King but I can’t seem to get past their automatic robot answer. Just keep getting the same email back. Might I suggest that other people having trouble logging in contact them too. You can do so by scrolling to the bottom of this page and click the conta t us button.
Similar problem here. The facebook log in option comes up but it says there is a connection error. Has been going on for 5 days. Have reported but no answer
Likewise! The problem has been going on for 5 days for me. I have contacted king but they are suggesting that it’s a problem with my iPad, I have changed internet, updated my device, updated my privacy policy etc etc but problem not solved. Very much suspect that it’s a game bug or fault, would be interesting to hear what…
Will do... theres not enough room to download though so have had to transfer data to new ipad, due very low internet speed I anticipate being done in January :p =)
Your joking!? I have BOUGHT some of these boosters! The game wont play on my old ipad anymore due to all the changes so im really being forced into this :(
QUOTE from moderator "Regarding the Sugar Drops, we might see some changes in the future although unfortunately, for now, I cannot share more details with you. Please be aware of the fact that with some of the changes that might come in the future, as with some other feature of the game, some players might also be part of…
Do you know what, if our option is to get only timed sugar drops as opposed to no sugar drops then I'll take it.... Although I am shocked (and hurt) that King don't care about all the feedback they have received in regards to this. I would however like to challenge why some people get a mix of timed and untimed boosters…
Not what you wrote earlier but ok.... " (hammer, switch, choose your stripe and UFO) are timed" just quoting you again. anyways glad you cleared that up.