Kevin_

Game Expert

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/507696/lives-from-friends Hi Kerry, please note that lives need to be answered by your friends, so it is possible that unfortunately your friends are not answering your request, however do not give up and keep sending them, hopefully they can be answered soon. Keep…
    in Lives from friends Comment by Kevin_ September 5
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3395258#Comment_3395258 Thank you for the additional details, could you please make sure to update your Android version and the game app to try to correct any issues with this level's diamonds. If the issue persists, please Contact Support directly so that we…
    in Level 9081 Comment by Kevin_ September 4
  • Hi @weezie2828 and welcome to the Community! I am sorry to hear that you are unable to see the latest levels, however I want you to rest assure that our team is our of the issue and is working on a fix as soon as possible. We thank you for your patience!
    in Why I’m not getting this weeks current game Comment by Kevin_ September 4
  • https://community.king.com/en/pet-rescue-saga/discussion/507616/level-9081 Hi and welcome to the Community! I am sorry to hear you are having trouble with level 9081. Can you please share some additional details about the trouble faced preventing you from passing it?
    in Level 9081 Comment by Kevin_ September 4
  • Thank you for joining us! We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for understanding and…
    in 9081 bölüm elmas 4 tane kalıyor Comment by Kevin_ September 4
  • Hi @Patrina51 and welcome to the Community! Could you please let me know what is preventing you from login? Are you getting any errors?
    in Why can’t I login to my old account? Comment by Kevin_ September 4
  • Hi @cleonice24 and welcome to the Community! I am sorry to hear that you are starting back at level one. I understand you connected with Facebook so it is possible that you previously saved your progress under a King account, could you please try to connect that way instead and check if your levels are back?
    in Porque não consigo entrar no meu jogo antigo Comment by Kevin_ September 4
  • Hi @jayashree_2518 and welcome to the Community! Updating the game app is usually done from your device's app store. For example if you play from an Android device you would access the Google play store and search for the game and update any available version. In case you still have any troubles, let me know.
    in to update candycrush Comment by Kevin_ September 4
  • Hi @June_Lafferty, I am sorry to hear you are having trouble when trying to log in with your Facebook account. Just to confirm you are playing through the Windows app version of the game correct? Could you please try the steps listed HERE and try to reconnect? If the issue persists please can you try to reconnect with a…
    in King candy crush account won't sync to Facebook Comment by Kevin_ September 4
  • https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3391152#Comment_3391152 Hi again, you can Contact Support by tapping on the green letter "contact support" which will open a link that will take you there. Let me kno wif you need more help.
    in Signing back in Comment by Kevin_ September 3
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