Kevin_

Game Expert

Comments

  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3377449#Comment_3377449 Hey again, please make sure that when contacting Support you reach out in English or available languages as otherwise we will not be able to help unfortunately.
    in visszaléptetés Comment by Kevin_ August 7
  • https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3374975#Comment_3374975 Hi, please Contact Support directly so that we can best further assist you. 
    in why do I not have the characters to play with the given tasks you send Comment by Kevin_ August 5
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3374847#Comment_3374847 Thanks! Could you please Contact Support directly so that we can best further support you. 
    in Color bomb sound still continues after using it. Comment by Kevin_ August 5
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3374377#Comment_3374377 Hey Cookiemae, I appreciate your concern and I am definitely aware. In this case specifically and according the issue Kdubs was facing it was recommendable to reinstall, which helped us identify it just worked temporarily. Have a nice…
    in The game will not load Comment by Kevin_ August 5
  • Hi @TEREATHAP, I am sorry to hear that your Gold Bars have been removed. Could you please Contact Support directly so that we can best investigate and further guide you. Have a nice day!
    in i was playing it frees up took 9 gold bars Comment by Kevin_ August 2
  • Hi @Pet562 I certainly understand your point, and I appreciate that you shared it with us. I will certainly forward your suggestion about having elderly discounts so it can be taken into consideration for future updates and offers in the game. I hope you have a great day!
    in I love playing King games, but why are they so expensive? I m on SSI Comment by Kevin_ August 2
  • https://community.king.com/en/farm-heroes-saga/discussion/504867/companions-glitch Hi @sandfly45, that is a great question why the companion show level 3200 and is unlocked for you when you are just at 2405. This also answers that the Studio has not forgotten about the companions yet and in fact they have been working on…
    in Companions glitch? Comment by Kevin_ August 2
  • https://community.king.com/en/candy-crush-friends-saga/discussion/504891/why-do-i-not-have-the-characters-to-play-with-the-given-tasks-you-send Hi @supersuezn, please note that as you progress in your adventure you will unlock certain characters. It is possible that you still need to move foward in order unlock them. You…
    in why do I not have the characters to play with the given tasks you send Comment by Kevin_ August 2
  • Hi @Tina_Rhoda, I am sorry to hear that you have been overcharged for a purchase. We will be happy to try to help but could you please Contact Support directly so that we can best further guide you. 
    in Over charged Comment by Kevin_ August 2
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3374045#Comment_3374045 Hi @Techz_3712, I definitely did not forget but it was the next step to try to correct the issue, however I understand that the feature is now over but please definitely let us know in case the issue happens again. In the…
    in Bear Climb is glitchy Comment by Kevin_ August 2
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